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Philips

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3.9

based on 1.5k Reviews

55 Philips Jobs

Remote Service Engineer - 45

Philips India Limited

3.9

based on 1.5k Reviews

7-8 years

Bangalore / Bengaluru

1 vacancy

Remote Service Engineer - 45

Philips

posted 4hr ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce Healthcare VMware Analytical Chemistry Microsoft Power BI Air Ticketing

+ 4 more

Job Description

Involve in planning forecasting discussions for all the planned and unplanned activities
Demonstrates leadership qualities with the ability to take decisive action
Strong communication skills as the role is customer-focused and will involve managing customer and stakeholder expectations
Strong understanding on infrastructure infrastructure related components
Analyzing troubleshooting various compute and storage hardware (HPE, IBM DELL) issues quickly and effectively that can be administered remotely
Good analytical knowledge on administering VMWare virtualized infrastructure which include
Install, Configure, Manage virtualized infrastructure - HA, vMotion, DRS, EVS
Installation, configuration management of OS and application(s)
Creation of virtual machines, clones, snapshots, backup etc.
Configuration modification to existing virtual machine(s)
Troubleshooting issues
Provide infrastructure related technical consultation to both local remote teams
Analyzing and troubleshooting Operating Systems issues quickly and effectively
Create and maintain documents all the actions taken during regular activity including problem description and resolution through internal tracking and knowledgebase system
Creating various reports for the metrics defined on periodic basics
Provide Support for hardware refresh, incremental storage orders, - All orders for which HLM team is responsible for.
Assist with DC move projects
Demonstrate a high level of empathy for customer concerns
Work as a team member, integral to the successful implementation of targeted objectives
Document suggestions for continued improvements to internal systems and products

Technical Skillset:

ESSENTIAL

Great customer relations skills
Minimum of 7+ years of experience in a product support, technical repair or troubleshooting capacity
Good organization, time management, and writing skills
Good knowledge hardware - Installation, configuration and maintenance methodologies - HP/DELL/IBM
Operating System - Install/Configure/Troubleshoot -Windows Server 2003/2008/2012
Good to have - Knowledge on scripting language (PowerShell, Python,VBScript, etc.)
Proficient knowledge on overall server administration
Knowledge on Microsoft AD, DNS,GPO s, DHCP, IIS, MMQ etc
Good Knowledge on Storage concepts and administration - SAN,NAS and DAS
Knowledge on storage configurations - RAID and RAID groups, File systems(NTFS/VMFS/EXT3), SAN Zone creation mapping, iSCSI, FC, NFS etc
Knowledge on network Switch/Router , OSI layers
Good knowledge on industry standard virtualization technology
Good Analytical, Administration, troubleshooting skills on VMware Virtualization concepts such as - vCenter,Cluster, HA, DRS, vMotion,Cloning, Snapshot etc
Demonstrated effective oral communication skills; diction, grammar and tone
Experience on Ticketing systems - SalesForce etc

DESIRED

Technical degree

PACS/DICOM experience (preferred but not mandatory)

VMware experience/certification

Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Philips through

(based on 95 Philips interviews)

Job Portal

Campus Placement

Referral

Company Website

Walkin

Recruitment Consultant

45%

15%

19% candidates got the interview through other sources.

High Confidence

What people at Philips are saying

3.4

Rating based on 7 Service Engineer reviews

Anonymous · Engineering in Pune

Likes

I used to like hybrid work(3 days/week). Used to like the flexibility and internal movement opportunities.

Dislikes

Consistent push to come to office for more than 3 days. No skill development, only on the job learning. No global site exposure. Relocation is also not available nowadays to move to sites outside India. Fear of job security is seen owing to business conditions.

Read 7 reviews