Service Delivery Engineer.

Role- Network System Engineer / Service Delivery Engineer.

Location- Chennai.
Years of Experience- 8 - 10 Years.

About the Role

We re seeking curious thinkers looking to co-author the next chapters of our story. Joining now means helping shape our vision, structures, and systems; playing a key-role as we launch into our ambitious future.

Were looking for Network System Engineer. to work on the NextGen connectivity platform across platforms. This is an outstanding opportunity to help build an ambitious future for our flagship product.

What Youll Do
The role will involve deploying Neuron proprietary software for new deployments across Maritime BU, support vendor integrations, drydocks, support PoCs and time to time troubleshoot various issues faced during above mentioned activity by engaging with Internal Neuron teams, 3rd party vendors and customers ensuring projects are delivered on time and in accordance with defined technical standards.
Being a team player work on deployments, service POC, and change activities.
Available on call as needed to support customer escalations or other major operational events, ensuing delivery of products and services in line with applicable SLAs.
Writing and maintaining detailed documentation.
Familiarity with Google suite, Service-Now and Jira would be of benefit.

What You ll Need
Bachelors degree in engineering or a related discipline with extensive experience
Strong experience in either implementation, configuration or troubleshooting in service provider or enterprise network
Efficient network understanding (LAN, TCP/IP, DNS, DHCP, NAT/PAT, static routing)
Knowledge on SDN-NFV
Working knowledge of any SDWAN solutions
Working knowledge of hypervisors like VMware ESXi, VSphere, KVM etc.
Working experience of Cloud Computing Platforms like AWS, Azure, GCP
Hands on experience on x86 Servers, Blade Servers
Strong analytical, problem-solving, and conceptual skills
Strong troubleshooting skills and documentation capabilities
Ability to resolve technical issues by making decisions using sound business judgment
Solid understanding of the functional and operational practices necessary to operate in a highly available, highly secure, and highly regulated environment to meet business and compliance requirements and
Foster and maintain working relationships with customers to ensure processes are
optimized to support expected customer service levels.
Mandatory certification CCNA / CCNP (Enterprise / Service Provider / Data Centre /
Routing & switching) & PCNSA / PCNSE or any NexGen Firewall Certification such as
Fortinet, Zscalar, Checkpoint, Barracuda

Disclaimer

Neuron will never ask to interview job applicants via text message or ask for personal banking information as part of the interview process. Neuron will never ask job applicants or new hires to send money or deposit checks for the company.