Architect- FOBO

Accountabilities

The candidate needs to have a high degree of initiative to work independently and get things done in a complex matrix organization.

Key Accountabilities Includes following for Mosaic Solution: IBM Planning Analytics Cloud / Alteryx / Data Lake

• Handle Incidents for Mosaic solution and strive for resolution of incidents within SLA.
• Subject matter experts (SMEs), responsible for resolving incidents and for continuous communication about incident status.
• Act as a resolver and communicate with the customer as required.
• He is a member of a technical, operations, or application management team or supplier.
• Monitor the teams tickets queue for his service, self-assign tickets to him or directly work on tickets assigned by the Service Controller.
• Responsible for forwarding tickets that require a change to the Service Controller and manage the Change Management process for break fixes implementation.
• Handle tickets escalations to the Service Controller.

Key Skill Required

• University education (BS /BA level) or equivalent work experience
• 7+ Year of experience in TM1 Cognos Planning Analytics
• Minimum of 10+ years of Information Technology or business experience

Technical Skills

• IBM Planning Analytics Modeler
• IBM Planning Analytics Turbo-Integrator
• IBM Planning Analytics Rules and Feeders
• IBM Planning Analytics Dimensions and Cubes
• IBM Planning Analytics Excel PAfE
• SQL, MySQL
• ODBC driver
• SAP exposure
• Service Now, Jira or other ticketing tools

Non-Technical Skills

• Strong development background with minimum 5 years experience in Sustain teams (offshore mainly) on business solutions projects with process flow, data flow and integration as a critical component.
• Understanding of the Financial Closing and Forecasting process.
• Knowledge of Project Management.
• Knowledge of ITIL methodology.
• Strong Interpersonal and Communication skills.
• Good verbal and written Communication.
• Strong Stakeholder management.
• Team Management.
• Portfolio Management.
• Self-motivation and ability to stay focused.