Deputy Director- PQGC- OTC Accounts Receivables

This role is part of Order to Cash team delivery of PQGC project for the Order & Contract Management, Pricing, Rebates & Free goods and DSD, Transportation/Logistics and Accounts Receivables capabilities of the PepsiCo Global template (built through SAP S4 concepts).

This role will be primarily responsible for Accounts Receivables (A/R) functionality of SAP S4 which includes Collections management, Credit management, Dispute case processing, Dunning, FI invoicing, Incoming down payments EBS, Manual & direct debit and Lockbox process.

This role will adopt and adhere to Waterfall principles for the PQGC Project delivery efforts.

Order to Cash Process relates to:

• Order capture, management and provisioning of goods or services; providing a platform for sales to our end customers, accessing all information necessary to process, manage, ship and track orders in a timely manner
• Setting up the correct pricing agreements and master records, i.e. all on-invoice and off-invoice discounts/agreements, free goods, list price, discounts, surcharges, freights, rebate agreements, customer bill backs, tax, etc.
• Data governance and pricing controls including mass pricing maintenance; Van Sales, Pre Sales & Pre Order DSD GTM models including enabling integration of back-end SAP system with the front-line mobility solutions.
• Picking, packing, shipping and delivering customer and stock transport orders
• Returns or inbound product receipts
• Integration with warehouse systems and advance transportation systems for palletization, route planning, load building, etc.

Partner with the Order to Cash Global Process Owner, Order and Contract Management, Pricing & Rebates Accounts Receivable, DSD and Transportation/Logistics Global

Process Leads to deliver the end-to-end solution for PQGC - closely connect with the PBNA and FLNA is must

• Partner with the Order to Cash Solution Design Owner, Order and Contract Management, Pricing & Rebates Accounts Receivable, DSD and Transportation/Logistics Solution
• Design Leads to implement and deploy the end-to-end solution for PQGC
• Support decision-making for Order & Contract Management, Pricing & Rebates, DSD and Transportation/Logistics Global Template localization of functionality for PQGC business unit
• Collaborate with RTR, PTP, MTD, FP&A, FTS, HTR project value stream teams as needed to ensure alignment with OTC A/R processes and related cross functional RICEFs
• Actively engage and educate business process owners on A/R solution optimization, simplification and standardization capabilities
• Collaborate with all value stream teams to sustain and deliver the end-to-end Global ERP solution leveraging PepsiCo Agile Methodology (PAM)
• Participate in design workshops retrospectives and other key ceremonies
• Work closely and collaborate with onshore and offshore team members to ensure a prioritized and sufficient product backlog for the teams to work against
• Along with scrum team identify, monitor and implement key agreed-upon improvements
• Adopt and and adhere to PAM principles and values:

• Adopt development practices which focus on quality and value, while increasing efficiency, and minimizing waste
• Foster an environment where communication, teamwork, and innovation are encouraged
• Help to implement Agile engineering best practices such as continuous integration, automation of testing and delivery, and continuous peer review within teams.

Key Skill Experience Required

• Bachelors degree required; Masters degree preferred.
• 7-10+ years of experience configuring, deploying and managing SAP ERP with a focus on Accounts Receivable
• 2+ years of SAP S4 experience preferred

Mandatory Technical Skills

Strong experience in end to end OTC design and development including integration with other functional areas

• In depth knowledge of Accounts Receivable and DSD solutions including route accounting and settlement for all GTM models van sales, pre sales, pre order and vending
• Knowledge of master data objects required to support the Order to Cash processes (business partner, customer hierarchy, etc)
• Familiar with PepsiCo business processes and nuances related to Accounts Receivable
• Knowledge of A/R solutions deployed within PepsiCo
• Demonstrated ability to effectively communicate with all levels of the organization
• Ability to work flexible hours based on varying business requirements
• Knowledge and experience in the following tools, disciplines and processes are nice to have: SAP SolMan 7+ , Azure DevOps, Quality Center, Service Now, Xmatters and MS Project
• Solves highly complex problems within their work team
• Strong influencing, facilitating, and consulting skills in working with stakeholders at all levels in the organization and across departments
• Ability to quickly adapt to changes in timelines and sequences
• Adaptability and flexibility including ability to manage deadline pressure, ambiguity and change
• Consulting background a plus

Mandatory Non Technical Skills

Negotiation Skills

• Coaching/Facilitation skills (as promoted by the Agile Coaching Institute), including but not limited to
  • Levels of Listening
  • Conflict Resolution
  • Root Cause facilitation
  • Training techniques
• Motivational and insiring, leading by example and taking others with her/him
• Adherent to the Responsive Working techniques (or alike agile work habbits)
• Rigorous on the management of the delivery of quality services by 3rd parties

Differentiating Competencies

Demonstrated ability to effectively communicate with all levels of the organization

• Solves highly complex problems within the work team, and with cross functional teams
• Strong influencing, facilitating, and consulting skills in working with stakeholders at all levels in the organization and across departments
• Ability to quickly adapt to changes in timelines and sequences
• Adaptability and flexibility including ability to manage deadline pressure, ambiguity and change