Lead Engineer -2 - SSO / Customer Identity and Access management

The Identity Access Management (IAM) Engineer will be the technical engineer in the IAM organization and is responsible to Implement and support access management solutions in distributed OnPrem & Cloud infrastructure. Skilled in troubleshooting complex technical issues.

Must have development and customization experience.

• Provides strong technical expertise in implementing access management requirements.
• Ensure seamless user authentication experiences across applications and platforms.
• Implement customer identity access management solutions with hands-on experience in leading CIAM platforms such as Okta, Auth0, or ForgeRock.

• Provide required knowledge and expertise in capabilities of CIAM, including user registration, self-service, authentication, authorization, administration, audit, and reporting.
• Integrate applications with modern protocols like OAUTH, SAML and OIDC
• Identify opportunities for improving the SSO/Okta environment and implement enhancements.
• Work with various teams (e.g., IT, security, development) to understand requirements and implement effective IAM solutions.
• Create and enforce user access policies, MFA based on business requirements.
• Collaborate with stakeholders to define and maintain authentication standards.
• Conduct regular system audits to ensure performance and compliance with security standards.
• Knowledge of regulatory compliance standards and experience with audit support activities.
• Stay current with emerging security threats, technologies, and industry trends to continuously improve the security posture.
• Assesses current applications to ensure current implementations align with industry guidelines, best practices and management approved standards.
• Evaluate and hands on implement automation capabilities to simplify processes and deliver value/cost savings to the business.
• Provide level 2 production support to help diagnose and troubleshoot complex production issues.
• Participate in incident response and security incident investigations related to IAM systems.
• Develop and deliver applicable documentation, training, and knowledge transfer to both internal and external stakeholders.
• Evaluate and hands on implement automation capabilities to simplify processes and deliver value/cost savings to the business.
• Foster the Agile DevOps culture through the latest toolset to improve customer satisfaction through rapid, continuous delivery.

• 7+ years of overall IT experience
• 3+ years of hands-on experience in authentication services
• 3+years of hands-on experience with Okta and/or relevant access management tools
• 4+ years of scripting (power shell, Python) and development (Java, J2EE, JavaScript, React, Rest API) experience is a must.
• 2+ years working with Agile and DevOps tools and methodologies.
• Minimum Okta Certified Administrator: Okta Certified Consultant and/or Okta Certified Developer preferred.
• BS/BA degree or equivalent experience
• CISSP / CIAM Certification is a plus.
• Experience with CIC/Auth0 platform is a plus.