Executive Manager - BI Consumption

• Develop, implement, and manage the operational aspects of digital product adoption.
• Enhance and introduce technologies to analyze and detect incidents and problems.
• Maintain and improve programs to foster a culture of driving quality improvement based off the analysis of survey feedback to drive improved client and employee satisfaction.
• Track monitor and drive the adoption and usage of digital products in the business.
• Conceptualize and Lead production consumption council with stakeholders.
• Work with consumers on the training need and ramp up plan
• Work closely with Product owners , Product users to ensure adoption of the product to delivery value

Mandatory skills:

• A good understanding of the vast range of IT operations with 8+ years of experience
• Ability to work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
• Strong relationship management and demonstrated collaborative skills in working with business leaders and stakeholders.
• Have outstanding communication and negotiation skills.
• Excellent business awareness and solid analytical skills.
• Strong communication skills (verbal and written) coupled with good questioning skills
• Assertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations.
• Exceptional problem-solving skills
• Ability to understand new issues quickly and make wise decisions.
• Ability to work under pressure, plan personal workload effectively and delegate.
• Good relationship building and engagement skills.
• Ability to persuade, negotiate and influence key stakeholders.
• Good conceptual insight and ability to think strategically.
• Ability to establish and manage processes and practices through collaboration and the understanding of business.
• Ability to manage urgent and complex tasks.
• Strong project management skills.
• Customer service orientated.

• Ability to work in a fast paced, agile environment with cross-functional teams
• Ability to manage multiple priorities at the same time
• Exceptional quantitative and analytical skills
• Excellent communication skills, both written and verbal