We are a rapidly growing D2C beauty brand seeking a dynamic and detail-oriented Marketplace Manager to oversee and optimize our presence exclusively on Nykaa. Your role will focus on managing our listings, driving sales, optimizing inventory, and ensuring the brand remains a top performer on the Nykaa marketplace.
Key Responsibilities
Nykaa Marketplace Management:
Manage all day-to-day operations on the Nykaa marketplace.
Ensure all products are listed, optimized, and updated with accurate descriptions, pricing, and promotional content specific to Nykaa’s guidelines.
Monitor and maintain compliance with Nykaa’s operational policies and standards.
Sales Growth & Strategy:
Develop and execute sales strategies tailored for the Nykaa platform to boost revenue and brand visibility.
Identify opportunities for promotions, collaborations, and campaigns unique to Nykaa.
Track sales trends and adjust strategies to align with Nykaa’s dynamic marketplace environment.
Inventory & Stock Management:
Maintain optimal stock levels on Nykaa to prevent stockouts or overstocking.
Coordinate closely with the warehouse team for seamless replenishment and dispatch to Nykaa’s fulfillment centers.
Performance Tracking & Reporting:
Analyze sales performance, product rankings, and customer feedback on Nykaa to refine strategies.
Generate weekly and monthly reports specific to Nykaa’s marketplace performance metrics for internal review.
Promotions & Marketing:
Plan and execute promotions, discounts, and seasonal campaigns tailored for Nykaa users.
Leverage Nykaa’s platform-specific marketing tools to maximize visibility and conversions.
Customer Service & Feedback Management:
Collaborate with customer service teams to address customer queries, complaints, and returns effectively for Nykaa customers.
Monitor reviews and ratings to build a positive brand image on Nykaa.
Relationship Management:
Build and maintain strong relationships with Nykaa’s account management team to ensure priorities and brand interests are met.
Qualifications:
Bachelor's degree in Marketing, Business, or a related field.
2–4 years of experience managing e-commerce marketplaces, with a focus on Nykaa preferred.
In-depth understanding of Nykaa’s marketplace algorithms, SEO for product listings, and platform-specific marketing strategies.
Proficient in Excel and data analysis tools to track and report performance.
Experience in inventory management and customer service coordination specific to Nykaa.
Excellent communication, organizational, and problem-solving skills.
What We Offer:
A fast-paced, dynamic environment with growth opportunities.
Competitive salary and performance-based incentives.
An opportunity to work closely with a passionate team and expand your expertise in Nykaa’s marketplace.
If you’re passionate about beauty and experienced with Nykaa’s e-commerce platform, we’d love to hear from you! Apply now to join our growing team in Gurgaon.
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