Credit Balance Resources Hiring - Pacific ( Noida)

We are seeking a meticulous and detail-oriented Credit Balance Specialist with a minimum of 1 year of experience in the US healthcare industry. The successful candidate will be responsible for managing and resolving credit balances on patient accounts, ensuring accurate and timely refunds, and maintaining compliance with industry regulations and company policies.

Positions

Credit Balance Executives/ Sr Executives :: 20

Minimum exp of 6 months into Credit Balance ( US Healthcare - Medical Billing Industry)

Key Responsibilities:

Credit Balance Resolution:

- Identify and resolve credit balances on patient accounts by reviewing account details and insurance payments.

- Investigate and analyze overpayments and duplicate payments.

- Process patient and insurance refunds in a timely manner.

Account Reconciliation:

- Reconcile accounts to ensure all payments and adjustments are accurately recorded.

- Collaborate with billing and collections teams to address discrepancies and ensure accurate account balances.

Compliance and Reporting:

- Maintain compliance with federal and state regulations, as well as company policies and procedures.

- Prepare and maintain detailed reports on credit balances and refunds.

- Participate in audits and provide necessary documentation and explanations.

Customer Service:

- Respond to inquiries from patients, insurance companies, and internal departments regarding credit balances and refunds.

- Provide exceptional customer service and resolve issues in a professional and efficient manner.

Qualifications:

- Minimum of 6 months of experience in credit balance resolution in the US healthcare industry.

- Any graduate.

- Strong knowledge of healthcare billing and insurance processes.

- Proficiency in healthcare billing software and Microsoft Office Suite (Excel, Word, Outlook).

- Excellent analytical and problem-solving skills.

- Strong attention to detail and organizational skills.

- Ability to work independently and as part of a team.

- Excellent communication and interpersonal skills.

Interested candidates can share CV on shambhavi.singh1@pacificbpo.com

Call or Whatsapp -7428681609