Tellecaller Executive

We are seeking a motivated and dynamic Telecaller Executive to join our team. The ideal candidate will play a key role in reaching out to teachers and educational institutions, promoting our books, and facilitating specimen requests. This role requires excellent communication skills, the ability to build rapport over the phone, and a passion for education.

Key Responsibilities:

• Make outbound calls to teachers, educators, and educational institutions to introduce and promote our book offerings.
• Explain the features and benefits of our books and encourage specimen orders.
• Maintain detailed records of calls, responses, and follow-ups in the database.
• Build and maintain positive relationships with clients to ensure long-term engagement.
• Address client queries professionally and provide accurate information about our products.
• Work towards achieving monthly and quarterly targets set by the company.
• Collaborate with the sales and marketing team to align efforts and improve lead conversion.

Qualifications and Skills:

• Experience: 2 to 5 years in telecalling, sales, or customer service (preferably in the education or publishing industry).
• Communication: Excellent verbal communication skills in English. Hindi or other regional language skills will be an added advantage.
• Interpersonal Skills: Ability to build rapport and maintain positive relationships over the phone.
• Target-Oriented: Driven to meet and exceed targets while maintaining high-quality service.
• Technical Skills: Basic knowledge of MS Office (Word, Excel) and CRM tools is preferred.

Why Join Us?

• Opportunity to work in a reputed book publishing company dedicated to making quality educational resources.
• Supportive work environment encouraging professional and personal growth.
• Competitive salary with performance-based incentives.