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Contract Manager - IT Managed Services
4-9 years
Gurgaon / Gurugram
1 vacancy
Contract Manager - IT Managed Services
Orange Business
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As a contract manager, you will effectively manage relationships with assigned Global System Integrators (GSIs) for contract-related matters, with a motto: put our strategic IT outsourcing contracts under control and optimize their value.
This includes negotiating/analyzing contracts and pricing terms in collaboration with buyers, managing contract changes and amendments, monitoring performance and compliance with contractual obligations, resolving any contract-related disputes, and maintaining strong relationships.
Key success criteria
- Constant liaison with CTIO operational teams to make their life easier with contract lifecycle.
- Smooth collaboration with the Sourcing & Legal departments to align procurement strategy with CTIO business and transformation objectives.
- 360 view of our partnership with GSIs to increase our ability to challenge them.
- Control of security and compliance aspects
- Governance & relationship management : Managing relationships with GSIs, establishing a proper governance, and serving as the primary point of contact for contract-related matters. Providing regular reports and updates on GSIs performance, contract status, and potential risks to relevant stakeholders within the CTIO department and the organization as a whole.
- Operational management : collaborating with internal stakeholders to ensure that GSIs meet project requirements and deliver value.
- Monitoring and evaluating the performance of GSIs, tracking key performance indicators (KPIs) and service level agreements (SLAs).
- Conducting regular performance reviews and assessments of GSIs to evaluate their adherence to contractual obligations and quality standards.
- Managing vendor-related risks and issues, proactively addressing any challenges that may arise.
- Anticipating emerging security threats and regulatory changes in order to implement appropriate policies and procedures with internal stakeholders and GSIs.
- dentifying opportunities to optimize cost and contract value through continuous improvement and innovation.
- Sourcing strategy influence : Contributing to evaluation and selection of GSIs based on their capabilities, expertise, and alignment with CTIO strategy. Negotiating with GSIs, ensuring favorable terms and conditions that meet the organizations needs.
about you
- knowledge and abilities : Knowledge of Security and Regulatory constraints , Knowledge of Agile/DevOps/SAFe methodologies.
- Education and certifications : Graduate + Post Graduate in business , technology, or science. Fluent in English; a command of French is an advantage.
- Project Management / ITIL certification is an advantage.
- Experience : Work experience in the IT industry + Proven experience in contract management preferably with GSIs.
- Soft Skills : Business acumen and negotiation , Results-oriented, action-oriented, Communication and interpersonal skills, Analytical and problem-solving , Ability to evolve in complex environments
- Functional Skills : Budget creation and management , Managing Procure Contracts, Project mgmt technques & Technology awareness
Employment Type: Full Time, Permanent
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People are getting interviews at Orange Business through
People are getting interviews through
(based on 65 Orange Business interviews)
Job Portal
Referral
Campus Placement
Company Website
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Walkin
31%
17%
15%
8%
6%
5%
18% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Orange Business are saying
Rating based on 1 IT Manager
review
Anonymous · IT Network
in Patna
Likes
Skill and developpement
Dislikes
network and benefits
Read 1 reviewIT Manager salary at Orange Business
reported by
10
employees
with 12-19
years exp.
₹6
L/yr - ₹18.5
L/yr
24%
less
than the average IT Manager Salary in India
View more details
What Orange Business employees are saying about work life
based on 1.3k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Orange Business Benefits
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