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ServiceNow - Solution Architect
5-11 years
Bangalore / Bengaluru
1 vacancy
ServiceNow - Solution Architect
Orange Business
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Architecture Planning: You will be involved in planning the overall architecture of the ServiceNow implementation.
- This includes designing the system architecture, defining data models, and establishing integration patterns with other systems and platforms.
- Solution Design: You are responsible for designing the technical solutions using the ServiceNow platform based on the business requirements.
- This involves analyzing requirements, understanding the existing systems and processes, and designing solutions that leverage ServiceNow's capabilities effectively.
- System Configuration: You will configure and customize the ServiceNow platform to meet the specific needs of the organization. This includes configuring various modules, defining workflows, creating business rules, and configuring integrations with other systems.
- Technical Leadership: You will provide technical guidance and leadership to the development team. You will assist in the resolution of technical challenges, review code and configurations, and ensure adherence to best practices, standards and KPI s.
- System Integration: ServiceNow often needs to integrate with other systems and platforms in an organization. As a Technical Architect / Lead, you will design and oversee the implementation of these integrations, ensuring data flows seamlessly between different systems.
- Performance Optimization: You will be responsible for monitoring and optimizing the performance of the ServiceNow platform. This involves identifying and resolving performance bottlenecks, conducting performance testing, and implementing best practices to ensure optimal system performance.
- Platform Upgrades and Maintenance: You will oversee the upgrade process of the ServiceNow platform to newer versions. This includes planning and coordinating upgrade activities, testing the compatibility of customizations, and ensuring a smooth transition to the upgraded version.
- Governance and Compliance: ServiceNow implementations often need to adhere to certain governance and compliance requirements. You will ensure that the system design and configurations meet these requirements, such as data security, access controls, and regulatory compliance.
- Stakeholder Management: You will interact with various stakeholders, including business users, project managers, and technical teams, to understand requirements, provide updates, and ensure alignment between business objectives and technical solutions.
- Documentation and Training: It is important to maintain comprehensive documentation of the ServiceNow implementation, including system designs, configurations, and integration details.
- Additionally, you may be responsible for creating training materials and conducting training sessions for end-users and administrators.
Employment Type: Full Time, Permanent
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31%
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8%
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18% candidates got the interview through other sources.
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What people at Orange Business are saying
Rating based on 1 Solution Architect
review
Anonymous · Pre-sales
in Mumbai, Maharashtra
Likes
Working culture
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Project and Development skill
Read 1 reviewSolution Architect salary at Orange Business
reported by
17
employees
with 4-16
years exp.
₹13.1
L/yr - ₹30
L/yr
18%
less
than the average Solution Architect Salary in India
View more details
What Orange Business employees are saying about work life
based on 1.3k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Orange Business Benefits
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Bengaluru
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Bengaluru Office
Orange Business Services India Technology Pvt Lmt, 22, MG Road, Craig Park Layout, Ashok Nagar
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Karnataka 560001
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