Associate Customer Sv. Manager

about the role

• Representing and champion the Customer within Orange Business Services
• Fully understanding the nature of the Customer s business and the applications they operate over the Orange Business Services network. Working in partnership with the Customer will increase service optimization and ensure that services provided continue to be appropriate for the Custome
• To define a future state vision for the customer experience, and developing strategies aligned to that vision.
• To understand/define/refine the customer expectations and develop "treatments\