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141 Orange Business Jobs

Technical Consultant

2-6 years

Mumbai

1 vacancy

Technical Consultant

Orange Business

posted 5mon ago

Job Role Insights

Flexible timing

Job Description

about the role
Ensure High availability of customers IT Infrastructure
Perform Incident, Problem & Change Management using assigned Tools
Ensure compliance to agreed SOW s
Handle Technical Escalations received from Customer
Understand and follow SOP s ensuring compliance to Service Level Agreements (SLA)
Troubleshoot High Severity incidents & Provide RCA
Take initiatives in learning new Technologies & Tools
Co-ordination with customer on Incident resolutions & closure
Ensure High Availablity of Email Security Tools & Service Delivery Infrastructure
Assist in MIS & Dashboards
Document technical procedures and work instructions

about you
This is a customer-facing role and is ideal for an excellent communicator with a positive outlook and having customer service mindset. You should be ready to work in customer time zone and during off business hours to manage operations.
knowledge of Python, scripting , database and automation
Oversee the day-to-day operations of our email systems, ensuring their availability, performance, and security.
Administer email user accounts, including creating, modifying, and deleting accounts as needed.
Monitor and troubleshoot email issues, responding to user inquiries and resolving problems promptly.
Excellent Hands-On Experience in Installation,configuration & Troubleshooting of Operating Systems,End Point installation Administration
Knowledge & Exposure on Cloud concepts
Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, Patch Management .


department
Orange Business International


Employment Type: Full Time, Permanent

Functional Areas: Software/Testing/Networking

Read full job description

Orange Business Interview Questions & Tips

Prepare for Orange Business Technical Consultant roles with real interview advice

Top Orange Business Technical Consultant Interview Questions

Q1. Spring ? SPRING BOOT? WHY SPRING BOOT? Use of Kafka? How Kafka can be used differently, give some use cases example? Spark ? And why we use ... read more
Q2. what is policy ? what is basic step to create policy ?
Q3. what is ospf ? explain types of packet in ospf ?
View all 65 questions

What people at Orange Business are saying

4.5
 Rating based on 48 Technical Consultant reviews

Likes

Work life is balance Work culture is great OBS promotes and pushes you to learn new technologies every year/quarter

  • Salary - Good
  • +6 more
Dislikes

Appraisals are not good.

Read 48 Technical Consultant reviews

Technical Consultant salary at Orange Business

reported by 312 employees with 3-10 years exp.
₹2.6 L/yr - ₹10.5 L/yr
44% less than the average Technical Consultant Salary in India
View more details

What Orange Business employees are saying about work life

based on 1.4k employees
78%
68%
74%
94%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Orange Business Benefits

Free Transport
Health Insurance
Cafeteria
Soft Skill Training
Work From Home
Job Training +6 more
View more benefits

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Orange Business Mumbai Office Locations

View all
Mumbai Office
Orange Steel India, 138/15, 3rd Kumbharwada, Dr MG Mahimtura Marg, Chor Bazaar, Kamathipura Mumbai
Maharashtra 400004
Mumbai Office
Orange Steel India, 138/15, 3rd Kumbharwada, Dr MG Mahimtura Marg, Chor Bazaar, Kamathipura Mumbai
Maharashtra 400004

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