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Principal Sales Operations Analyst - OAC,SQL,ML
12-15 years
Bangalore / Bengaluru
1 vacancy
Principal Sales Operations Analyst - OAC,SQL,ML
Oracle
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The Global CSM Business Operations is a dynamic and forward-thinking organization focused on leveraging data to drive strategic decisions
The Global Data Mining, Reporting & Analytics (DRA) division of CSM Business Operations was established with a mission to elevate customer experience by scaling data & driving innovation
DRA is mainly instrumental in executing the strategy of the Global Customer Success Business
As part of our commitment to data-driven excellence, Data Mining, Reporting & Analytics (DRA) team, is seeking a highly motivated, results-oriented person to support our Analytics wing of Business Operations
The Global Data Mining, Reporting & Analytics (DRA) division of CSM Business Operations was established with a mission to elevate customer experience by scaling data & driving innovation
DRA is mainly instrumental in executing the strategy of the Global Customer Success Business
As part of our commitment to data-driven excellence, Data Mining, Reporting & Analytics (DRA) team, is seeking a highly motivated, results-oriented person to support our Analytics wing of Business Operations
Key Responsibilities:
- Collaborate closely with Business Operation Partners to enhance the Global Operating Model
This includes refining the Coverage Model, thresholds, and ratios, among other critical factors
Work together to establish the necessary reporting framework to support the upcoming new initiatives
- Develop and implement data mining strategies to collect, clean, and analyze large structured and unstructured datasets
- Apply various data mining techniques, machine learning algorithms, and statistical methods to identify patterns, correlations, and trends
- Prepare & publish regular data analysis, trends, comparisons & other useful findings of CSM performance
- Compile and disseminate periodic insights on CSM performance, encompassing data analysis, identification of trends, comparative assessments, and other valuable observations
- Translate business requirements coming from Business Operation Partners and provide timeline for robust solutions
- Collaborate closely with teams across different departments and regions to gather data, understand reporting requirements , and ensure alignment with organizational goals
- Collaborate closely with designated DV developers to execute the reporting strategy
- Propose & implement data quality standards in alignment with the CLM guidelines and to ensure the integrity and reliability of reporting outputs
- Documentation of business reports and maintaining the same
- Proactively evaluate the ongoing significance of reporting metrics by regularly cross-referencing them with the dynamic requirements of the business
Education & Experience:
- Bachelor s degree in data science, computer science, Analytics, or a related field
Master s degree is a plus
- Over 12+ years of extensive experience in data analysis, business intelligence, or analytics roles
- Proficiency in using various data analysis tools and programming languages is essential
This includes a strong grasp Oracle Analytics cloud, SQL & other visualization tools
- Effective communication and collaboration skills are essential for interacting with cross-functional teams & stakeholders
- Hands-on experience with Oracle Analytics Cloud or similar platforms
- Adept at handling large datasets, performing data cleansing, handling missing data, and structuring data in a format suitable for modeling and interpretation
- Strong critical thinking and problem-solving skills are necessary to identify complex business problems and translate them into actionable insights
- Strong understanding of data privacy, security, and ethical considerations is important
- A keen eye for detail, a relentless curiosity for learning new things, and strong project management skills are highly advantageous and set candidates apart
- Collaborate closely with Business Operation Partners to enhance the Global Operating Model
This includes refining the Coverage Model, thresholds, and ratios, among other critical factors
Work together to establish the necessary reporting framework to support the upcoming new initiatives
- Develop and implement data mining strategies to collect, clean, and analyze large structured and unstructured datasets
- Apply various data mining techniques, machine learning algorithms, and statistical methods to identify patterns, correlations, and trends
- Prepare & publish regular data analysis, trends, comparisons & other useful findings of CSM performance
- Compile and disseminate periodic insights on CSM performance, encompassing data analysis, identification of trends, comparative assessments, and other valuable observations
- Translate business requirements coming from Business Operation Partners and provide timeline for robust solutions
- Collaborate closely with teams across different departments and regions to gather data, understand reporting requirements , and ensure alignment with organizational goals
- Collaborate closely with designated DV developers to execute the reporting strategy
- Propose & implement data quality standards in alignment with the CLM guidelines and to ensure the integrity and reliability of reporting outputs
- Documentation of business reports and maintaining the same
- Proactively evaluate the ongoing significance of reporting metrics by regularly cross-referencing them with the dynamic requirements of the business
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Sales Operations Analyst roles with real interview advice
What people at Oracle are saying
Rating based on 2 Sales Operations Analyst
reviews
Anonymous · Other
in Bangalore / Bengaluru
Likes
Just job security
Dislikes
In the team called GSCO; Teammates - Nothing much to tell, Training - Just related to internal work only nothing beyond, Job security - Ok only, Career growth - Nothing, Salary / Appraisal - Nothing, Travel - Nothing, Politics - Almost, Learning - Nothing, Work environment - Ok only, Innovation - Nothing, Work-life balance - Nothing, Overall opinion - Not good
- Salary - Bad
+5 more
Sales Operations Analyst salary at Oracle
reported by
30
employees
with 3-9
years exp.
₹4
L/yr - ₹9.5
L/yr
9%
less
than the average Sales Operations Analyst Salary in India
View more details
What Oracle employees are saying about work life
based on 5.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Oracle Benefits
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Principal Sales Operations Analyst - OAC,SQL,ML
12-15 Yrs
Bangalore / Bengaluru
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