Oracle Database Administrator with L3 / L4 support experience( Mumbai)

Job Location: Mumbai

Job Title: Oracle Database Administrator

About the Business:

The Customer Success Services (CSS) is a unit within the Oracles Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real critically important applications and processes. CSS covers the majority of large scale Oracle customers.

Oracle Customer Success Services provides unmatched, tailored support that ensures organizations Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment.
CSS is industry-leading expertise with the highest customer satisfaction to support organizations business every step of the way.

Job Description:

• More than 7 Years of relevant experience as Oracle Database engineer/DBA
• Experience in database monitoring using Oracle Enterprise Manager or any other monitoring tool
• Experience in any ticketing tool like Service now etc. Should have knowledge of incident creation, assignment, closure etc
• Extensive knowledge and solve experience in the following areas: RAC, ASM, Performance tuning, Data Guard (Physical and Logical), DG Broker
• Experience in handling database recovery scenarios
• Experience in solve database installation and patching issues
• Experience in Golden Gate replication, unidirectional and bidirectional
• Experience in any scripting language like Python, Shell, Perl etc is an added advantage
• Good understanding of Linux Server operating system and solve
• Excellent written and verbal communication skills in English
• Implement SOPs, follow runbooks, avoid partner concerns, adhere by SLAs
• Ability to work under stress - quick thinking and remaining calm during stressful situations
• Willingness to work in 24x7 rotational shifts and on weekends
• Ability to quickly grasp complex technical issues
• Appetite to learn new technologies and constantly improve technical skills
• Able to work with minimal supervision, self-motivated, self-directed and take initiative to collaborate and synthesize with members locally
• Ability to effectively manage multiple tasks
• Standout colleague who demonstrates positive, constructive interpersonal skills
• Willing to be contactable on an on-call basis after-hours by mobile phone
• Adhere to company standards, policies and procedures
• Willingness to work in 24x7 rotational shifts and on weekends from office.
• Open to travel locally and customer location.