Sr. Client Retention & Success Representative (Spanish)

Must be fluent in Spanish languageDrive the renewal of Oracles contracts to existing customers and work towards Upsell Expansion

Responsible for timely renewals for medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracles portfolio. Meet productivity expectations on outbound calls for renewals. Manage exceptions for customers with issues that may delay or inhibit renewals. Identify Upsell and Expansion opportunities. Responsible for building relationships with customers and ensuring they get the most out of a product or service. Act as a bridge between sales and customer support. Accurately forecast business targets and opportunities in territory.

6-10 years experience in sales, renewals or related area.

Must be fluent in Spanish language
Drive the renewal of Oracles contracts to existing customers and work towards Upsell Expansion

Responsible for timely renewals for medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracles portfolio. Meet productivity expectations on outbound calls for renewals. Manage exceptions for customers with issues that may delay or inhibit renewals. Responsible for building relationships with customers and ensuring they get the most out of a product or service. Act as a bridge between sales and customer support. Identify Upsell and Expansion opportunities. Accurately forecast business targets and opportunities in territory.

6-10 years experience in sales, renewals or related area.