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CSS-Oracle SAAS - Fusion HCM Technical Lead
8-10 years
Bangalore / Bengaluru
1 vacancy
CSS-Oracle SAAS - Fusion HCM Technical Lead
Oracle
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Expected to have very good functional technical experience/knowledge in Oracle HCM Cloud Core HR, UK Payroll, Absence, Time Labour, Talent Management, Benefits, Compensation, Security, Workflow modules and Oracle HCM Cloud Technical skills - Fast Formula, BI OTBI Reports, Value Set, UDT, Personalization, data loading tools (HDL, PBL), HCM Extract..
- Position is for a Support Analyst with a background in Oracle SAAS Suite of products
- Responsible for customer production support, tracking-incidents, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.
- The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.
- It an opportunity to work with Cloud and On Premise customers. This work includes:
- Work directly with Customers for
- Advising on complex use of Oracle products
- Resolving highly complex and mission-critical issues
- Serve as Situation Manager on highly sensitive issues
- Formal mentoring for promoting the technical and professional development of others
- Creation/review of Knowledge Articles
- Work directly with Customers for
- Must have Skills
- 8+ Years Lead Position with 12+ Years in Fusion HCM and EBS HRMS Experience
- Primary Skill Set:
- Primary Module Skill Required
- Secondary Module Skill Required
- Should have 12+ years of experience in Oracle HCM Cloud implementation support.
- Should have worked in 3 or more Oracle HCM Cloud implementation or support projects as a Techno Functional consultant.
- As a Techno Fictional Functional consultant should have experience in implementing Supporting Oracle HCM Cloud modules - Core HR, UK Payroll, Absence, Talent Management, Compensation and Benefits.
- Should have hands exp. in Fast Formula, BI OTBI Reports, Value Set, UDT and Personalization.
- Should have exp. in workflow configuration using BPM.
- Strong technical knowledge in Oracle HCM Cloud security setup is desired.
- Should have Experience/Knowledge in Reporting, Data Migration and Interface/Integration development using HDL, PBL, HCM Extract, BIP, Web Service etc.
- Should have exp. in client facing role and must have worked on Req. Gathering, Product Workshop Demo, CRP, UAT etc.
- Should have excellent communication, Project/stakeholder/team management skills and experience.
- Should have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience.
- The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.
- Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios
- Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution.
- Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis
- Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts
- Conduct training and knowledge sharing sessions
- Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications.
- Should have knowledge of localizations
- Knowledge on Security setup would an added advantage.
- Must have very good communication skills , Must be a team player, willing to learn new technologies
- Must work in rotational shifts INCLUDING night shifts
- Experience and Expertise in the following areas is seen as an advantage:
- XML
- Java, J2EE and Oracle ADF
- SOA and Web Services
- PL/SQL, Forms , Reports , Unix Shell Scripts
- Discoverer , Workflow, BI Publisher / OTBI Reports
- Java / JSP
- Web ADI ,OAF , ADF
- PaaS Integrations, OIC, SOA, Web Services
- Javascript, jQuery, KnockoutJS, NodeJS , HTML, CSS, python
- HCM Extract , HDL File Transfers
- Exhibit effective analytical skills organizational skills
- Good command over spoken written English
- Interact directly with customers and follows through on all assignments and takes ownership of customer issues
- Seeks innovative ways to improve the process of delivering solutions to customers
- Strong written and verbal English communication skills; multi-lingual a plus
Employment Type: Full Time, Permanent
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Anonymous · Customer Success, Service & Operations
in Hyderabad / Secunderabad
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