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American Express
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2 American Express Operations Jobs
Analyst-Operations Tech
American Express
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Developing and Executing User Acceptance Testing (UAT) activities that impact front/back-end applications. This includes:
- Assessing the testing requirements.
- Determining the proper test configuration and data elements.
- Writing and executing test conditions and test scripts.
- Recommending opportunities to automate repetitive tasks.
- Ensuring the completion of required test documents within strict timeline.
- Drive efficiencies to improve time-to-market.
- Tracking and monitoring for defects; raising appropriate business awareness and testing defect resolution.
- Preparing all testing-related documentation.
- Maintain and regularly update all project-related metrics.
- Monitoring project progress by tracking activity, resolving problems, publishing status reports, recommending actions and escalating appropriately.
- Building strong, working partnership with internal business partners, technical partners, and vendors.
Minimum Qualifications
What we are looking for in an ideal candidate that exemplifies strong leadership capabilities which include:
- Ability to influence and communicate with multiple levels of leadership and across departments.
- Ability to push back and provide alternative solutions when challenged, or when risks are identified.
- Is able to have an end-to-end perspective instead of having a siloed focus.
- Has the desire to lead as well as perform user testing activities.
- Is able to form a clear high-level vision of project understanding while maintaining focus on individual tasks/objectives.
- Ability to quickly identify hidden impacts and/or risks.
- Takes initiative to continually develop and learn new processes and methods; it s quick to adapt to ongoing changes in the enterprise.
- Functional knowledge of testing systems (e.g. CA Agile Central (Rally), JIRA).
- Good understanding of end-to-end processes within GSG operations areas as well as the customer journeys.
- Ability to work on multiple projects concurrently and implement time management strategies to ensure deadlines are met.
- Proven self-starter with strong problem solving and decision-making skills.
- Ability to assess risks and impacts to operational areas/processes or to the customer.
- Strong written and verbal communication skills along with ability to influence.
- Applied knowledge of Microsoft Office suite of products.
- Ability to flex work schedule to meet project demands.
- A passion for our customers
- Knowledge/ Awareness:
- Project management (SAFe Agile / Scrum / Product Owner).
- Understanding of Software Development Life Cycle (SDLC)
- Testing related methodology: ISTQB.
- Presentation delivery to Business Partners/ Leaders.
- Functional knowledge of testing systems such as CA Agile Central (Rally) or JIRA.
- Process flow mapping.
- Strong analytics and/or Statistic.
Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Operations roles with real interview advice
What Operations at American Express are saying
Operations salary at American Express
reported by
4
employees
₹4.6
L/yr - ₹6
L/yr
52%
more
than the average Operations Salary in India
View more details
What American Express employees are saying about work life
based on 3k employees
Flexible timing
Monday to Friday
No travel
Day Shift
American Express Benefits
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American Express Gurgaon / Gurugram Office Location
Gurgaon Office
Headquarter
American Express Banking Corp., Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Phase-II
Gurgaon
Haryana 122002
Haryana 122002
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