Onward Technologies - Account Delivery Manager/Leader (14-18 yrs)

About Onward Technologies:.

- Onward Technologies (ONWARDTEC: NSE) is a software outsourcing company specializing in digital and ER&D services.

- We help global OEMs improve speed to market, accelerate innovation, and maximize returns on their R&D investments.

- Headquartered in Mumbai, India, we are also an employer of choice driving positive change as a responsible corporate citizen.

- With over 2600+ employees across 13 offices in 6 countries and offshore development centers in 5 cities in India, we support multiple businesses in Transportation, Mobility, Industrial Products, Heavy Machinery and Healthcare verticals.

- The company has seen exponential demand for its services and delivered solid growth over the last 2 years.

Title: Account Delivery Manager / Leader.

Industry: Energy/Power Generation.

Location: Bangalore.

Role Summary:

- As an Account Delivery Manager / Leader, you will manage delivery excellence and foster strong relationships with key stakeholders by driving programs.

- Your role will be pivotal in supporting our ER&D services with a balanced onsite-offshore model, focusing on building scalable solutions, mentoring teams, and ensuring client satisfaction across North America, Europe, and other key markets.

Here's a breakdown of the key responsibilities:.

Responsibilities:

- Grow, manager key strategic accounts, ensuring high-quality delivery while driving strategic growth and profitability.

- Build the foundation for all development activities and conceptualize diverse service offerings and solutions to meet customer needs, ensuring seamless delivery of services.

- Grow, handle and manage key accounts and responsible for achieving top-line and bottom-line targets.

- Take ownership of key performance parameters to drive operating margins and overall account profitability.

- Establish and refine operating procedures, define work assignments, and oversee planning and project management activities to achieve delivery excellence.

- Foster and maintain strong relationships with key internal and external stakeholders to support collaboration and strategic alignment.

- Lead, mentor, and grow a high-performing team, cultivating a culture of innovation, accountability, and continuous improvement.

Required Skills and Qualification:

- 13+ years of experience, with at least 5 years in a service-based company within the ER&D sector.

- Must have hands-on experience managing turnkey programs within the energy sector.

- Should possess domain expertise in Energy/Power Generation, preferably in Hydro, Gas Power, Wind, and Nuclear energy.

- Should have a balanced experience across multiple domains including Mechanical, Embedded systems, and Digital technologies.

- Must have global engineering experience in a collaborative environment, working effectively with stakeholders spread across various geos.

- Should excel in communication, capable of steering and managing large deals and RFQs with thought leadership, providing value propositions tailored to customer needs.

- Should be skilled in leading and managing governance meetings with both internal and external stakeholders.

- Should embody a growth mindset with a proactive attitude, enabling the achievement of extraordinary outcomes with ease.

- Should be adept at working across various domains and disciplines, capable of leading and anchoring RFQs and proposals.

- Must emphasize execution excellence and service quality rigorously.

- Should be a thought leader, skilled in crafting and articulating value propositions and solution accelerators.

- Competency building and mapping are essential.

- Should be able to develop capabilities in new areas and enhance existing ones.

- Should have rigor Service Excellence, Execution Excellence.

- Must have hands on experience in crafting winning proposals and bids.