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58 Okta Jobs
Credit and Collections Analyst
Okta
posted 1hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Job Responsibilities:
- Monitor portfolio of accounts, ensuring timely follow-up on outstanding invoices
- Send reminders and collections notices on past due invoices
- Recommend deactivations for past due accounts and/or work stoppage
on past due implementations
- Drive resolution of disputes including tax, POs, billing and other issues,
while monitoring trends of disputes
- AR refund requests
- Escalate payment plan requests to Senior or above in accordance with
department policy
- Maintain customer records including contacts, payment trends, and
payment runs
- Log daily collections activity
- Reconcile customer accounts
- Escalate bankruptcy filings to lead and manager
- Collaborate with internal and external representatives to address issues
- Build and maintain relationships with internal parties
- Internal projects, as required
Qualifications:
- 3+ years of experience in Collections, with a majority in the Technology Industry
- Experience in the tech and SaaS experience (highly preferred)
- Strong problem-solving skills, high level of curiosity, find solutions and deliver
results
- Solid experience with key financial tools and ERP systems (NetSuite preferred)
as well as Microsoft Office skills including Excel and PowerPoint
- Bachelors Degree or equivalent work experience
Employment Type: Full Time, Permanent
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based on 12 employees
Strict timing
Monday to Friday
No travel
Day Shift
Okta Benefits
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