Staff Engineer Product Support

Desire good system level knowledge and experience in the Hydrogen Electrolyser System with strong technical knowledge and expertise on the various instrument/equipment in Electronics/ Electrical / Mechanical / Electro-Chemical domain

Able to understand the P&ID, SLD, Electrical wiring diagrams, Assembly drawings, BOM etc, to develop the technical documents (Work Instructions, Troubleshooting Guides, Procedures, SOPs etc)

Develop and release technical memos, product service bulletins for the repair or upgrade of products, and training material on product repair

Develop troubleshooting guide for all the auxiliary instrument (Pumps, Valves, Hydrogen Sensors, transducers, Dryer, UPS, Power Supply Units, RO units etc,) inside the Electrolyser System

Develop work instructions for all the design upgrades from engineering team through ECN (Engineering Change Notification) and FUR (Field Upgrade & Retrofit) and assist the field team to implement the upgrades at the customer sites

Develop documents for Installation & Commissioning procedures and check list for the Electrolyser system

Provide global technical support to the field technicians by answering technical questions, troubleshooting and resolving problems via phone, email, or in-person (if required)

Able to work on shift basis (24/7) to extend the technical support to the global team

Participate in engineering project meetings regarding new products and provide feedback on serviceability and field concerns

Work cross functionally with members of NPI, Manufacturing, Engineering, and Quality teams to resolve the field issues

Experience Required

BE or B Tech in Electrical with 15-18yrs of experience in a Electrolyser Manufacturing organisation handling technical support or troubleshooting of H2 Electrolysers is required

Desire good system level knowledge and experience in the Hydrogen Electrolyser System with strong technical knowledge and expertise on the various instrument/equipment in Electronics/ Electrical / Mechanical / Electro-Chemical domain

Ohmium is an equal opportunity employer

We celebrate diversity and are committed to creating an inclusive environment for all employees