The Epic Inpatient Orders Analyst on our Install Team supports the mission of OCHIN by configuring and supporting clinical applications within the Epic electronic health record (EHR) software for our Acute member organizations. This role consults with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows, with a focus on quality outcomes for our member organizations.
Essential Duties
Analyst:
Perform complex build and configuration within Epic Inpatient Applications for interfaced products as well as anything related to Orderable / Performable test or procedure.
Prioritizes and collaborates on assigned work tasks and engages and communicates with contractor resources and Epic Verona resources to complete teamwork tasks and dependencies to meet milestones and deliverables on schedule
Participates in planning, implementation and go-live activities for the assigned application which will include being on-site with the customer, gathering specifications, discovery questions, capturing process gaps, demonstrating Epic foundation build and workflow design and tracking risk/issues and requests
Comprehends and practices connect standards such as shared vs separate build guidelines, change control process, Connect Guiding principles, Affiliate naming and numbering convention, data migration, support incident tracking and optimization request process for affiliates
Provides real-time task updates to all levels of the project leadership
Lead working sessions with OCHIN members to resolve advanced and complex integration work orders.
Discuss and provide workflow solutions and ensure understanding of the system through hands on training.
Serve as a subject matter expert (SME) on application across the organization.
Lead and mentor other analysts on complex interdepartmental project work.
Document build specifications, team processes and complex clinic workflows.
QA complex builds, Quarterly Update (SU) modifications, and other work orders.
Collaborate with members from other OCHIN teams to address integration issues.
Provide elbow support to clinic staff during Go-Lives and Dress Rehearsals as needed.
Lead trainings and workgroups for members.
Mentor, coach, and train less experienced analysts.
Develop and share workflow best practices.
Travel to support off-site software installations as needed.
Assist Project Managers in identifying system capabilities.
Build, design, test, and document functionality of new system features.
Provide process improvements within your application or team.
Other duties as assigned.
Senior Analyst additional duties:
Capable of scoping new interface related build for the orders side and document requirements for scalability and training of other staff
Requirements
Analyst Requirements:
Work history in Healthcare IT is required.
Bachelor s Degree (Health Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience.
The ideal candidate will have 3-5 years of experience as an Epic Applications Analyst, must have a minimum of 2 years of build experience.
Experience with full-cycle implementation build is highly desired.
Intermediate proficiency in Microsoft Excel.
Epic Certification or Proficiency in Inpatient Orders Certification is required and a proficiency or certification in Bugsy is a plus but must have working experience in Bugsy for this role.
Senior Analyst Requirements:
Work history in Healthcare IT is required.
Bachelor s Degree (Health Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience.
The ideal candidate will have a minimum of 5 years of experience as an Epic Applications Analyst, must have a minimum of 3 years of build experience.
Epic Certification or Proficiency in Inpatient Orders Certification and Bugsy is required.
Experience with full-cycle implementation build is highly desired.
Intermediate proficiency in Microsoft Excel.
Consistently acts with integrity and accountability.
Process and detail-oriented, with a strong focus on data-driven decision making.
Proactive, self-motivated, and solution oriented. Strong organizational and project management skills