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M365 Support Expert
NTT Data
posted 13d ago
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Flexible timing
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Job Description
Req ID: 309112
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a M365 Support Expert to join our team in hyderabad, Telangana (IN-TG), India (IN).
Job Description:
- Provide end to end maintenance support, implementation, configuration and administration of Microsoft 365 and related applications
- Provide consultation and hands-on implementation support for customer server mail migrations including design, configuration, migration best practices, and strategies to support operational KPIs. Should have working knowledge of ITIL service delivery model.
- Work on reports and data extracts
- Test and deploy applications and systems
- Work on incidents and service requests
- Ability to deliver support services to meet SLAs
- Experience in cross skilling team to create backups, working in 24/7 support environment providing team coverage for priority (P1/P2) issues
Skills:
- 5+ Years of experience in M365 support and administration
- Bachelors degree in engineering
- Should have continuous improvement attitude and identify areas for problem management
- Excellent verbal and written communication skills
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
NTT Data Benefits
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