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M365 L2 Support Engineer
ALIFCloud IT Consulting
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- TechnicalSupport: Provide Level 2 support for Microsoft 365 services, including Office,Intune, Entra ID, Defender for Office, and Endpoint Security.
- OfficeApplications: Manage and support Office applications, assisting users withOutlook, Word, Excel, PowerPoint, and other Office apps.
- IntuneManagement: Configure, deploy, and manage mobile devices and applications usingMicrosoft Intune, ensuring compliance and security.
- EntraID Management: Handle user identities and access management through Entra ID,supporting MFA and SSO solutions.
- DefenderSecurity: Implement and manage Defender for Office and Endpoint to protectagainst threats and vulnerabilities, monitoring security alerts.
- Documentation:Maintain comprehensive documentation of configurations, processes, andtroubleshooting steps.
- CustomerService: Deliver exceptional customer service by effectively communicating withclients and addressing their needs promptly.
- Collaboration:Work closely with other team members and departments to ensure seamlessintegration and operation of M365 services.
Employment Type: Full Time, Permanent
Functional Areas: Other
Read full job description What people at ALIFCloud IT Consulting are saying
What ALIFCloud IT Consulting employees are saying about work life
based on 39 employees
Flexible timing
Monday to Friday
No travel
Day Shift
ALIFCloud IT Consulting Benefits
Submitted by Company
Team Outings Health Insurance 
Cafeteria Soft Skill Training Education Assistance Job Training
Submitted by Employees
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ALIFCloud IT Consulting Pune Office Location
Pune Office
Headquarter
Office no. 519, Clover Hills Plaza, NIBM Road, City – Pune, Country -India
Pune
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