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45 NTT DATA, Inc. Jobs

Technical Support Specialist (L1) : NTT DATA : Gurgaon

1-5 years

Gurgaon / Gurugram

1 vacancy

Technical Support Specialist (L1) : NTT DATA : Gurgaon

NTT DATA, Inc.

posted 4d ago

Job Role Insights

Flexible timing

Job Description

NTT Data is Hiring for Technical Support Role at Gurgaon location.


Location - Sector-48 Gurugram
ExpReq - In Technical Support (Server Queries)


Key Responsibilities:


  • Experience in help desk/call support etiquettes.
  • Be aware of customer SLAs and escalate issues if cases are taking too long to resolve.
  • Experience (2+ years) with ITIL processes including Incident, Problem ticket resolving.
  • Basic/Intermediate knowledge of Microsoft Active Directory, File Server Disk Space Monitoring.
  • Basic knowledge/experience with Networking and troubleshooting (TCP/IP, DNS, DHCP, tracert, LAN).
  • Basic knowledge of Virtualization likewise VMWARE/Citrix.
  • Contribute to technical knowledge base.
  • Preferred if having AWS/AZURE certification.

Work Timings: Flexible to operate in 24/7

Job Type: FTE

Work Location: Gurugram, Haryana



Employment Type: Full Time, Permanent

Read full job description

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What people at NTT DATA, Inc. are saying

Technical Support Specialist salary at NTT DATA, Inc.

reported by 3 employees with 3-9 years exp.
₹3.8 L/yr - ₹4.9 L/yr
34% less than the average Technical Support Specialist Salary in India
View more details

What NTT DATA, Inc. employees are saying about work life

based on 2.8k employees
67%
82%
70%
63%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

NTT DATA, Inc. Benefits

Work From Home
Health Insurance
Cafeteria
Soft Skill Training
Job Training
Free Transport +6 more
View more benefits

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NTT DATA, Inc. Gurgaon / Gurugram Office Location

View all
Gurgaon Office
NTT DATA Global Delivery Services Private Limited, Splendor Trade Tower, Golf Course Extension Road, Sector-65, Gurgaon Gurgaon
122 101

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