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77 NTT DATA, Inc. Jobs

Technical Support Specialist (L1) : NTT DATA : Gurgaon

1-5 years

Gurgaon / Gurugram

1 vacancy

Technical Support Specialist (L1) : NTT DATA : Gurgaon

NTT DATA, Inc.

posted 9d ago

Job Role Insights

Flexible timing

Job Description

NTT Data is Hiring for Technical Support Role at Gurgaon location.


Location - Sector-48 Gurugram
ExpReq - In Technical Support (Server Queries)


Key Responsibilities:


  • Experience in help desk/call support etiquettes.
  • Be aware of customer SLAs and escalate issues if cases are taking too long to resolve.
  • Experience (2+ years) with ITIL processes including Incident, Problem ticket resolving.
  • Basic/Intermediate knowledge of Microsoft Active Directory, File Server Disk Space Monitoring.
  • Basic knowledge/experience with Networking and troubleshooting (TCP/IP, DNS, DHCP, tracert, LAN).
  • Basic knowledge of Virtualization likewise VMWARE/Citrix.
  • Contribute to technical knowledge base.
  • Preferred if having AWS/AZURE certification.

Work Timings: Flexible to operate in 24/7

Job Type: FTE

Work Location: Gurugram, Haryana



Employment Type: Full Time, Permanent

Read full job description

Prepare for Technical Support Specialist roles with real interview advice

Top NTT DATA, Inc. Technical Support Specialist Interview Questions

Q1. On an average, how many invoices can you process in a day?
Q2. What is the KPI in your organisation?
Q3. What is the difference between SLA and TAT?
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What people at NTT DATA, Inc. are saying

Technical Support Specialist salary at NTT DATA, Inc.

reported by 3 employees with 3-9 years exp.
₹3.8 L/yr - ₹4.9 L/yr
34% less than the average Technical Support Specialist Salary in India
View more details

What NTT DATA, Inc. employees are saying about work life

based on 2.8k employees
67%
82%
70%
63%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

NTT DATA, Inc. Benefits

Work From Home
Health Insurance
Cafeteria
Soft Skill Training
Job Training
Free Transport +6 more
View more benefits

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NTT DATA, Inc. Gurgaon / Gurugram Office Location

View all
Gurgaon Office
NTT DATA Global Delivery Services Private Limited, Splendor Trade Tower, Golf Course Extension Road, Sector-65, Gurgaon Gurgaon
122 101

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