Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

ALIFCloud IT Consulting

Compare

4.8

based on 40 Reviews

9 ALIFCloud IT Consulting Jobs

L1 O365 Support Engineer

AlifCloud IT Consulting Pvt. Ltd.

4.8

based on 40 Reviews

4-7 years

Pune

1 vacancy

L1 O365 Support Engineer

ALIFCloud IT Consulting

posted 10d ago

Job Role Insights

Flexible timing

Key skills for the job

Export Documentation Compliance Active Directory Problem Solving Communication Skills Troubleshooting

Job Description

The purpose of the team is to provide frontline customer support for M365 Enterprise Level customers in the areas of Exchange Online, Cloud Identity, and Azure Identity

Key projects Will be working on support cases for M365 Enterprise Level customers

Typical task breakdown and operating rhythm Work assigned tickets from the queue, and collaborate with colleagues via various methods such as team meetings or group chats to triage on difficult cases

Candidate Requirements

2+ years in technical support role or MIS in an Enterprise environment

Strong technical writing skills and familiarity with Microsoft 365 Office Applications

Strong working knowledge of Exchange online, the Exchange online admin center, email flow and troubleshooting email flow issues

Ability to effectively communicate technical issues to sometimes non-technical customers and business executives

Candidate should possess a solid working knowledge of Enterprise Messaging Administrative concepts such as Identity, client authentication, Identity Authorization, and the end user Authentication Experience Candidate should be familiar with the Identity Synchronization Technologies and tools used such as (DirSync, AAD Connect, FIMetc), and have general understanding of Identity and Access Management, M365 Identity Management

Strong organization, time management, communication, and documentation skills

Experience with Fiddler and analyzing network traffic

Requirements

Must Have Technical expertise in Below technologies:

2 Years of Experience, candidate must meet at least 5 of the following listed requirements below:

Must have Office 365 Knowledge

Must know Office 365 Administration

Hands-on expertise Exchange online, Mail flow Troubleshooting

Hands-on expertise related to Security and Compliance, Retention Policies, Outlook Client Troubleshooting

Must know Active Directory

Office 365 Migration Experience Licensing in Office 365

Basic knowledge about SharePoint Online and Teams will be of added advantage

Must have Good Verbal and written communications skills

Must have very strong troubleshooting/Problem solving skills

Nice To Haves

MSFT Certifications such as:

Microsoft 365 Certified: Administrator Expert

Microsoft 365 Certified: Endpoint Administrator Associate

Microsoft Certified: Information Protection and Compliance Administrator Associate

Microsoft Certified: Identity and Access Administrator Associate

Previous MSFT work Experience Experience working with and supporting customers in another language(s)

Employment Type: Full Time, Permanent

Read full job description

What people at ALIFCloud IT Consulting are saying

What ALIFCloud IT Consulting employees are saying about work life

based on 40 employees

75%

70%

61%

100%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

Compare ALIFCloud IT Consulting with

TCS

3.7

Compare

Wipro

3.7

Compare

Infosys

3.6

Compare

HCLTech

3.5

Compare

Tech Mahindra

3.5

Compare

Cognizant

3.8

Compare

Accenture

3.8

Compare

IBM

4.0

Compare

Capgemini

3.7

Compare

LTIMindtree

3.8

Compare

Busibud

4.0

Compare

XenonStack

3.3

Compare

Plus IT Park

5.0

Compare

SP Robotic Works

4.0

Compare

Morphedo Technologies

4.0

Compare

DataToBiz Private Limited

4.5

Compare

Brio Technologies

4.2

Compare

Innovate Labs

5.0

Compare

Munters India Humidity Control

3.3

Compare

Aglowid IT Solutions

4.9

Compare

Similar Jobs for you

Support Engineer at AlifCloud IT Consulting Pvt. Ltd.

Pune

3-7 Yrs

₹ 4-7 LPA

Administrator at eG Innovations

Chennai

3-6 Yrs

₹ 3.5-8.5 LPA

Senior Engineer at Logix Infosecurity Pvt. Ltd

Mumbai, Navi Mumbai + 1

5-8 Yrs

₹ 5-9 LPA

Analyst at JOHN CRANE SEALING SYSTEMS INDIA PVT. LTD.

Pune

4-9 Yrs

₹ 6-10 LPA

Support Engineer at AlifCloud IT Consulting Pvt. Ltd.

Pune

3-7 Yrs

₹ 5-9 LPA

Administrator at Itss

Coimbatore, Bangalore / Bengaluru

3-8 Yrs

₹ 6-10 LPA

Cloud Engineer at Qualitest India Private Limited

Bangalore / Bengaluru

5-8 Yrs

₹ 5-8 LPA

System Engineer at Wipro Limited

Ahmedabad

3-6 Yrs

₹ 5-8 LPA

Engineer- Customer Support at Kaseya

Bangalore / Bengaluru

3-8 Yrs

₹ 7-12 LPA

Senior Support Specialist at John Cockerill

Mumbai

3-5 Yrs

₹ 3-6 LPA

ALIFCloud IT Consulting Pune Office Location

View all

Pune (1)

Pune Office

Headquarter

Office no. 519, Clover Hills Plaza, NIBM Road, City – Pune, Country -India Pune