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O365 Analyst
John Crane Sealing Systems India
posted 10d ago
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Key skills for the job
Job Description
O365 Analyst will support the current Smiths Microsoft O365 platforms (excluding Exchange online) in a level 2 capacity to include managing incidents, service requests and queries from our user community.
Responsibilities:
- Automate workflows and business processes using Power platform with O365 mainly Sharepoint.
- Hands on experience on Canvas (low-code platforms) majorly working on creating customize forms from a Sharepoint.
- Proficient in Power Apps, Power Automate, and SharePoint
- Administration and support of our Office 365 Platform and applications (Teams, Stream, SharePoint, OneDrive, Forms, Lists, Power Automate, Power App etc.) Excluding Email\\Exchange Online
- Resolve O365 tickets escalated from the service desk and communicate directly with customers to resolve, escalate, or reroute tickets.
- Understand and apply governance and compliance standards across our O365 applications including Power platform.
- Support migration activities from SharePoint 2013 to SharePoint Online
- Support and liaise with the O365 Admins (Tier 3)
- Support the creation of internal Knowledge Base articles and update.
- Assist with regularly auditing the O365 environment.
- Perform operations specific to maintaining the O365 applications, including assisting with procedure documentation and change implementation.
- Support and develop Sharepoint forms using InfoPath, Microsoft Forms and Power Apps
- Support and develop complex workflows (Cloud workflows, scheduled workflows) within Sharepoint online using Power automate.
- Ability to work in US, EU, or APAC working shifts
Qualifications
- 4+ Experience with O365 Suite (Teams, SharePoint, Power App Forms, Power automate flows within O365)
- Power platform administration
- Understanding of O365 licensing
- Knowledge of Azure Active Directory
- Knowledge on Microsoft Conditional access
- SharePoint Online design, configuration, optimization, and Level II support
- Site set up and monitoring
- User permissions Site designing
Why Smiths
- Be Part of Something Big: As we expand our footprint across APAC and MEA, youll play a key role in building the teams that will define our future.
- Growth Opportunities: At Smiths, we believe in your growth as much as our own. Youll have the chance to shape your career and expand your leadership capabilities in an ever-evolving global landscape.
- Collaborative Culture: Join a diverse, collaborative team where innovation and fresh ideas are encouraged.
- Work-Life Balance: Enjoy flexible working arrangements and a supportive work environment
Employment Type: Full Time, Permanent
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Strict timing
Monday to Friday
No travel
Day Shift
John Crane Sealing Systems India Benefits
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