Patient Care Coordinator ( Referral Eligibility )

Shift: Night Shift (8 PM - 5 AM)

Work Schedule: 5 Days a Week with Rotational Weekdays Off (Weekend Working is Compulsory)

Job Summary:

• We are seeking a dedicated and detail-oriented Patient Care Coordinator to join our team in the US Healthcare RCM sector.
• This entry-level position is ideal for freshers who possess excellent communication skills and are eager to launch a career in healthcare.
• You will be responsible for managing patient referrals and verifying eligibility, ensuring a smooth process for patients in need of medical services.

Key Responsibilities:

• Assist in managing patient referrals for various healthcare services.
• Verify eligibility and coverage for patients with insurance providers.
• Communicate effectively with patients, healthcare providers, and insurance companies.
• Maintain accurate and up-to-date patient records and documentation.
• Collaborate with team members to ensure quality patient care and service delivery.
• Address patient inquiries and provide solutions in a timely manner.
• Adhere to company policies and healthcare regulations while maintaining confidentiality.

Qualifications:

• Bachelors degree 0-4 years are encouraged to apply.
• Exceptional verbal and written communication skills in English.
• Strong interpersonal skills with the ability to build rapport with patients and colleagues.
• Basic knowledge of healthcare systems and insurance processes is a plus but not mandatory.
• Proficiency in using computers and basic software applications.

What We Offer:

• Initial 3-month for experience candidates probation period training and evaluation at Sarita Vihar office in New Delhi.
• Initial 6-month for Freshers candidates probation period training and evaluation at Sarita Vihar office in New Delhi.
• Opportunity to work from home post-evaluation based on performance.
• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.

Location: New Delhi, Mohan Estate (Office-Based for First 6 Months (For Freshers) First 3 Months (For Experienced), Potential for Remote Work Post Evaluation)