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3.9

based on 210 Reviews

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323 Novel Office Jobs

Customer Success Manager

2-5 years

₹ 4.5 - 6L/yr

Bangalore Rural

1 vacancy

Customer Success Manager

Novel Office

posted 5d ago

Job Description

Key Roles and Responsibility:

  • Build relationships with key employees among customers
  • Create plans to address clients business needs
  • Advise clients on creating profitable processes
  • Schedule regular meetings with customers to ensure they are satisfied
  • Act as point of contact for complaints and escalate issues as appropriate
  • Help sales team up-sell or cross-sell services and products
  • Ensure both the company and clients adhere to contract terms
  • Study competition to find new ways to retain customers
  • Set sales and revenue targets and work diligently to meet them
  • Ability to understand complex client requirements and translate them to actionable strategies.

Preferred Candidate profile:

  • Any Graduate / MBA Graduate (Hotel Management Background Preferred)
  • Good Communication & Interpersonal Skills
  • Only male candidates are eligible
  • 2+ Years of experience


Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Novel Office through

(based on 33 Novel Office interviews)
Job Portal
Walkin
Company Website
Referral
55%
18%
9%
6%
12% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Novel Office are saying

What Novel Office employees are saying about work life

based on 210 employees
61%
70%
56%
85%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Novel Office Benefits

Submitted by Company
Cafeteria
Work From Home
Team Outings
Health Insurance
Submitted by Employees
Team Outings
Cafeteria
Job Training
Work From Home
Soft Skill Training
Health Insurance +6 more
View more benefits

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