Content Specialist

Impact -

Impact is short-term and departmental/project in scope. Accountable for quality, accuracy and efficiency. Actions and errors can have functional area impact.

Scope & Contribution -

Individual Contributor: Variety of complex tasks within area of responsibility, demonstrates initiative & contributes to problem solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work.

Managerial/Supervisory: May act as Team Leader or Project Leader with some direct supervisory responsibilities in addition to own work assignments. Variety of complex tasks within area of responsibility. Acts with independence and discretion in routine matters. Makes decisions that affect own work.

Innovation -

Performs routine activities to meet departmental/project objectives. Requires moderate supervision. Applies commonly recognised concepts within their field of expertise. Shares knowledge with less experienced peers or have high collegial interaction. Raises innovative ideas. Demonstrates adaptability to changing business environments. Is willing to take on new roles or jobs appropriate to skill set in different environments and/or locations.

Communication - Works to influence others to accept job functions view/practices and agree/accept new concepts, practices, and approaches. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues. Has cross-cultural knowledge and global mindset.

Knowledge & Experience -

Established skills and knowledge of theory and principles within a professional discipline. Uses functionally specific knowledge. Typically, 3-5 years directly related experience and a graduate equivalent degree.

• Authoring descriptive and procedural content that meets Nokia documentation standards
• Researching content and audience information
• Interviewing subject matter experts
• Working with cross-functional teams to determine content requirements, identify risks, resolve problems
• Driving innovation and content quality
• Contributing to standards, conventions, and processes.