M365 Copilot/Tenant Administrator - Sharepoint (6-12 yrs)

About the Role :

We are seeking an experienced M365 Copilot & Tenant Administrator who will primarily focus on the deployment, configuration, and management of M365 Copilot services. The role also involves responsibilities in Power Platform administration, SharePoint administration, Security & Compliance, and Tenant Administration. Familiarity with PowerShell scripting is required to automate administrative tasks and enhance efficiency across the Microsoft 365 environment.

Key Responsibilities :

M365 Copilot Administration :

- Manage, configure, and optimize the usage of M365 Copilot to enhance productivity anduser experiences.

- Ensure smooth integration of Copilot with Microsoft 365 applications (Word, Excel, Teams, etc.).

- Provide end-user support and training for M365 Copilot features.

- Monitor performance and usage analytics, providing insights for improvement and adoption strategies.

Power Platform Administration :

- Oversee the Power Platform (Power Apps and Power Automate) for governance, performance, and security.

- Manage and monitor Power Platform environments, ensuring high availability and performance.

- Implement best practices for app development, workflow automation, and data integration using Power Apps and Power Automate.

- Monitor and manage licenses, capacity, and resource allocation within the Power Platform.

- Ensure security and compliance by configuring DLP (Data Loss Prevention) policies and managing access controls.

- Collaborate with business users to provide support and ensure smooth operation of solutions built on Power Platform.

- Troubleshoot issues, monitor usage, and optimize performance of Power Platform solutions.

- Develop and maintain PowerShell scripts for automation and monitoring tasks within Power Platform.

SharePoint Administration :

- Support and maintain SharePoint Online, including sites, document libraries, lists, permissions, and workflows.

- Assist in SharePoint migration, governance, and performance tuning.

- Manage SharePoint security and ensure compliance with organizational policies.

Security & Compliance :

- Ensure adherence to Microsoft 365 Security &; Compliance standards, including DLP (Data Loss Prevention), eDiscovery, and retention policies.

- Implement security policies, compliance configurations, and auditing practices.

- Collaborate with the security team to resolve incidents related to Microsoft 365 services.

Tenant Administration :

- Manage tenant-wide settings including Microsoft 365 Groups, licenses, user roles, and permissions.

- Implement and monitor tenant policies, ensuring they align with organizational needs.

- Troubleshoot tenant issues, working with Microsoft Support as needed.

PowerShell Scripting :

- Automate routine administrative tasks across Microsoft 365 services using PowerShell.

- Develop scripts to improve efficiency in tasks such as user provisioning, reporting, and compliance checks.

Qualification, Experience, Technical and Functional Skills :

- Must have 8+ years working experience in supporting M365 technologies.

- Knowledge of O365 technologies such as Teams, Identity management &; protection,

- SharePoint Online SSO, Conditional Access, Retention Policies.

- Knowledge of process and technologies like Active Directory, Azure RMS, Azure AD Connect,Microsoft FastTrack

- Ensure compliance to internal company standards, understand, and translate customer requirements into technical product increments.

- Establish test plans, perform tests and documents results.

- Perform basic support and debugging in test and production environment.

- Experience in implementation and support of M365 services including MS Teams, Exchange Online, SharePoint Online, OneDrive, PowerApps & Automate, Compliance & Security

- Architect and document designs using best practices with a focus on security

- Be the Subject Matter Expert for all components of M365 (MS Teams, Sharepoint Online, Onedrive, Security and Compliance, etc.)

- Good understanding and hands on experience in working with Powershell.

- Experience in dealing with demanding customers, preferably in the financial sector.

- Experience with ITSM tools like ServiceNow, Identity Manager etc.

- Good Verbal and Written communication Skills.