Neysa - Business Process Automation Specialist (3-8 yrs)

About team NEYSA :

Neysa is founded by a team which has nurtured a multi-million dollar business from its inception and grown it to be the best in its industry. We are problem solvers at heart, and we get our kicks when our ideas are out there, taking a crack in the real world. Never accepting the status quo, we have always pushed the boundaries of what is possible. And changed our lives, the people we work with and the community in which we operate.

Job Overview :

We are seeking a dynamic and highly skilled Business Process Automation leader to spearhead our business process automation initiatives. The ideal candidate will have 4 to 7 years of experience and lead the design, development, and implementation of automation solutions across key business functions, including, but not limited to Finance, CRM, HRMS, and Cloud-based platforms. You will be responsible for driving high quality and automated system integrations, enhancing operational efficiency, and fostering innovation through automation, ensuring seamless end-to-end processes across the organization.

This is a leadership role requiring a strategic thinker with a hands-on technical background and expertise in cloud technologies, automation tools, and enterprise systems integration. The role will involve collaborating with cross-functional teams to identify automation opportunities, streamline workflows, and ensure alignment with the company's overall business objectives.

Key Responsibilities :

Strategy & Vision for Business Automation :

- Develop and execute a strategic roadmap for business process automation across core functions (Finance, CRM, HRMS).

- Align automation initiatives with organizational goals to improve operational efficiency, cost savings, and employee productivity.

- Drive continuous improvements in automation technologies and methodologies, leveraging best practices and innovative tools.

System Integration and Tool Management :

- Lead the selection, integration, and optimization of business automation tools.

- Ensure seamless integration between disparate systems (CRM, HRMS, ERP, Finance, etc.), leveraging API-based, middleware, or cloud integration solutions.

- Collaborate with IT teams to ensure tools are securely deployed, scalable, and meet performance requirements.

Process Automation & Optimization :

- Identify, design, and implement automation solutions for business processes, such as lead generation, employee onboarding, payroll, invoicing, and financial reporting.

- Work along with business, operations, engineering, support functions and vendors in enabling definition/ refinement/ optimisation of processes to deliver business efficiencies and systems efficiencies.

- Continuously analyze and optimize automated workflows to enhance operational performance and user experience.

Cross-Functional Collaboration & Stakeholder Management :

- Work closely with departments like Finance, HR, IT, Sales, and Operations to understand their needs and translate them into automated solutions.

- Facilitate workshops and brainstorming sessions with business and technical teams to identify opportunities for automation and system improvements.

- Regularly communicate progress, risks, and success metrics to senior leadership and other stakeholders.

Change Management & Training :

- Lead change management efforts to ensure successful adoption of automation technologies across business functions.

- Develop training programs and materials to help employees adapt to new automation tools and processes.