Senior ServiceNow Developer - ITSM/HRSD/ITOM Modules (6-8 yrs)

Job Description :

This role will join the ServiceNow Platform team. The ideal candidate should possess a strong technical background in ServiceNow development and platform service management practices.

You will collaborate with cross-functional teams to analyze requirements, design solutions, and implement enhancements to our ServiceNow instances, ensuring seamless integration with existing systems and business processes. We are looking for a team member who is innovative, eager, driven and motivated to rise to the challenges of a continuously evolving technological industry, and who wants to make an impact on the user experience of the businesses globally.

What You Will Do :

- Perform day to day support, administration and maintenance of the ServiceNow platform including mid-servers and integration points

- Work directly with end users to troubleshoot and resolve support issues

- Review and provide ample feedback on documented business requirements to be able to fulfill acceptance criterias

- Develop clear and concise technical and process documentations

- Develop, install, and troubleshoot ServiceNow applications with possible integration with other programs

- Troubleshoot bugs, fix defects, support users and build enhancements for applications built in the platform - Perform code reviews to ensure that the quality is being met with regard to coding standards, integration, extensibility, and security.

- Assist in maintaining detailed documentation of application design and code generation techniques used to train other developers on ServiceNow system software.

- Ensure that the application and enhancements behave as designed by testing it for bugs and performance during all stages of the development process.

Minimum Requirements :

- ServiceNow - Certified System Administrator

- Bachelor's degree in computer science, Information Technology, or a related field

- 5+ years IT work experience

- Minimum 3+ years of working experience as a ServiceNow Developer, preferably with more than 1 product expertise such as HRSD, CSM, ITSM, SPM & ITOM

- Proficiency in JavaScript, HTML, CSS, and XML with hands-on experience in ServiceNow scripting and development

- Working experience with forms, fields, view, client scripts, UI policy and actions

- Familiarity working in an Agile environment with focus in SCRUM methodologies.

- Strong analytical and problem-solving skills to design effective ServiceNow solutions

- Ability to work collaboratively in a team-oriented environment, effectively communicating complex technical concepts to both technical and non-technical stakeholders

- Excellent organizational and time management skills to handle multiple projects simultaneously

- Experience with API Integrations with other systems

- Experience with the configuration of the platform portals and service catalogs across products - Working knowledge of ServiceNow Common Service Data Model (CSDM)

- Ability to work independently or with team

- Demonstrate strong initiative and self-starter

Preferred Requirements :

- ServiceNow - Certified Application Developer

- ServiceNow - Certified Implementation Specialist ITSM/CSM/HR