Specialist Software Engineer

So, what’s the role all about?

Specialist software Engineer designs, develops, tests, and maintains the NICE CXone software platform. Key responsibilities include all tiers of the NICE CXone technology, including (but not limited to) design and development of NICE CXone products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. The Specialist Software Engineer will also mentor junior staff members and may be asked to propose cross disciplinary architectural solutions to difficult problems.

How will you make an impact?

• Able to articulate and demonstrate awareness of software design principles and patterns for new features by defining an implementation plan that includes schedule, priorities, dependencies and deliverables
• Demonstrates ability to write efficient code for handling inter-process communications.
• Develop according to specific requirements with awareness of scalability, hardware capabilities, cross-environment and platform implications.
• Design and present projects to improve current process by researching new knowledge and collaborating on solutions, suggesting process improvements and best practices
• Contribute to the creation and review of HLD and LLD documents.
• Work as a member of an agile team to enhance and improve software written in Java
• Solve routine problems related to features using the company tools and processes.
• Deliver high-quality software on time.
• Develop, optimize, and maintain SaaS applications with multi-tenant architecture.
• Troubleshoot and debug complex software issues efficiently.
• Ensure scalability, security, and reliability of applications.
• Attend meetings and training as required.
• Likes working as a team and sharing knowledge with peers
• Mentor and guide junior members in the team
• Provides critical technical capabilities to the team and evangelizes those skills to others.
• Functions as a Technical Lead or Team Lead
• Follow established department procedures, policies, and processes.

Have you got what it takes?

• BE or ME in Computer Science or related degree.
• 8+ years’ experience in software development
• Experience in use of multiple LLM models.
• Strong knowledge of Java, Spring boot, Python
• Strong knowledge of working and developing Microservices
• Good hands-on experience in SQL
• Excellent communication skills
• Excellent problem-solving skills
• Hands-on experience with AWS Services
• Open to learn new tech stack as needed.
• Working knowledge of unit testing.
• Working knowledge of object-oriented software design.
• Desire to work in a fast-paced environment.
• Desire of self-growth and personal improvement

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the mark           et leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 5822 Reporting into: Hiring Manager Role Type: Individual Contributor