Customer Support Executive || Tele caller || Presales Executive

Job Title: Customer Support Executive Telle Caller 

Location: KPHB, Hyderabad

Experience: 0 to 2 years 

Company Name: Nextgen Property Adviser Pvt Ltd 

Position Type: Full Time

About Us

*Nextgen Property Adviser Pvt Ltd (propertyadviser.in) – Buyers focused Real Estate Software Company. * 

Below are our Key USPs. 

• PropertyAdviser.in is the only Local Directory portal (1800+ projects live on the website) serving the Hyderabad Real Estate Community for 8 Years.
• We are the Only Hyderabad-based Prop-Tech company creating Innovative marketing and sales services since 2017.
• We believe in Real estate education and knowledge is key to eligibility to take part in buying or    selling.
• We are making a platform to solve the problem of Real estate facts checking by offering authentication based free and paid information subscriptions.

Job Description

We are looking for a representative to join our team at 1trec as a Customer Support Executive – Outbound. The ideal candidate has strong communication skills, positive attitude towards providing exceptional customer services.

Role and Responsibilities

• Managing outbound and inbound calls in timely manner. 
• Provide accurate information about products and services.
• Identify and assess customer needs to achieve satisfaction.  
• seize opportunity to upsell the product.
• Build sustainable relationships and trust with customer account through open & interactive communication.
• Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution. 
• Maintain Client Interaction logs in CRM.
• Stay updated on industry and best practices.
• Contribute to a positive and supportive team environment. 

You will be a perfect fit, if you have

• Bachelor’s degree in any discipline.
• Strong communication skills and customer centric approach.
• Ability to learn quickly and adapt to changing situation.
• Basic computer skills and familiar with Ms Office
• Problem Solving Attitude and willingness to take on new challenges. 
• Willingness to work in flexible hours.