Add office photos
All Filters
11 NewRocket Jobs
ServiceNow Software Engineer -ITSM
NewRocket
posted 7hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- As a ServiceNow Integrations Developer you will interface with end-users, IT teams and key stakeholders to gather systems requirements for Service Portal, Integration, ITSM, CSM, Scripting (4), Integration (3), HRSD (3), and GRC/IRM (3)
- You will customize ServiceNow applications and facilitate rollout of new applications, modules, configure Application UI, Workflow, work orders, transfer orders, inventory, and technician locations
- Configuring integrations between ServiceNow via REST/SOAP web and other applications
- Strong experience with ITSM, CSM and/or ITOM processes and can guide customers through understanding technical solutions to their business requirements
- Interact with technical SMEs to get necessary environment information to support your service map and event work
- Reflect impact assessment rules within service maps and validate with technical SMEs and stakeholders
- Participate in user acceptance testing of the resulting maps, impact rules and event management work
- Promote your update sets and data across applicable SN environments
- Remediate any production incidents that arise related to this scope
- Align with existing SN technical lead for map/event work to ensure consistent approach that does not break shared patterns
- Proactively maintain operational documentation and SOPs to reduce support risk & inefficiency
What You Bring Along
- 3+ years experience supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities (i.e. ITSM, ITOM, ITAM, Platform, CSM, etc.)
- Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud
- Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems.
- Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations
- Proven experience with implementing ServiceNow CMDB, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows to meet business requirements
- Deep understanding of the ServiceNow CMDB and all related processes
- Knowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes
- Ability to create technical design documents and user documentation
Education:
- A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Software Engineer roles with real interview advice
People are getting interviews at NewRocket through
People are getting interviews through
(based on 2 NewRocket interviews)
Job Portal
50%
50% candidates got the interview through other sources.
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
What people at NewRocket are saying
Rating based on 3 Software Engineer
reviews
Anonymous · Software Development
in Pune
Likes
Work culture is funtastic. Good Work-life balance.
Dislikes
Job security
Read 3 reviewsSoftware Engineer salary at NewRocket
reported by
8
employees
₹10.5
L/yr - ₹16.5
L/yr
84%
more
than the average Software Engineer Salary in India
View more details
What NewRocket employees are saying about work life
based on 20 employees
Flexible timing
Monday to Friday
No travel
Day Shift
NewRocket Benefits
View more benefits
Compare NewRocket with
Freshworks
Compare
Zoho
Compare
TCS
Compare
Infosys
Compare
Wipro
Compare
HCLTech
Compare
Tech Mahindra
Compare
LTIMindtree
Compare
Mphasis
Compare
Accenture
Compare
Cognizant
Compare
Capgemini
Compare
Genpact
Compare
IBM
Compare
Deloitte
Compare
ICICI Bank
Compare
HDFC Bank
Compare
Amazon
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Similar Jobs for you
ServiceNow Solution Architect -CSM/FSM
8-12 Yrs
Kolkata, Mumbai, New Delhi +4 more
Share an Interview