ServiceNow ITSM Developer (5-7 yrs)

Key Responsibilities :

- Develop custom applications, workflows, scripts, and UI components to enhance ServiceNow functionality.

- Configure and customize ServiceNow modules such as Incident Management, Problem Management, Change Management, Service Request Management, and Asset Management.

- Build and maintain ServiceNow portals and catalogs to provide a seamless user experience.

- Develop custom widgets and integrations with external systems.

- Troubleshoot and resolve technical issues related to ServiceNow.

- Strong proficiency in JavaScript, AngularJS, HTML, CSS, and Bootstrap.

- In-depth knowledge of ServiceNow scripting, including client-side and server-side scripting.

- Experience with ServiceNow workflows, business rules, notifications, and ACLs.

- Understanding of data exchange formats like JSON and XML.

- Knowledge of database concepts and SQL.

- Ability to analyze complex business requirements and translate them into technical solutions.

- Strong problem-solving and troubleshooting skills.

- Attention to detail and ability to identify and resolve issues.

- Excellent communication skills, both written and verbal.

- Ability to work effectively in a team environment.

- Strong interpersonal skills to collaborate with stakeholders at all levels.

- Identified developer will work in areas of ServiceNow development within the ITIL framework.

Essential :

- Have a passion for Programming and problem solving

- Should have knowledge on building any solution in Servicenow for any modules like, ITSM, Portal, Catalog, HR Module, ITBM, SOC & GRC eTc.

- Should have minimum to 8 yrs of experience in servicenow development.

- Should have knowledge on the Custom application development.

- Excellent coder using Java, JavaScript's, Angular JS, HTML, CSS, Bootstrap framework

- Should have working experience in portal development in servicenow.

- Good knowledge on adding multiple pages and adding widgets on portal in servicenow

- Should be able To build custom widgets as per The need for each requirement

- Should have knowledge on the domain separation and how portais and catalogues will work for domain separated instance

- Well versed with data exchange formats like JSON, XML

- Coding knowledge in Servicenow.

- Should know how to write business rule, Script includes, Email Notifications,

- Have knowledge on Server side and client side scripting in Servicenow.

- Have knowledge on workflow build or modify workflows based on client requirements

- Knowledge on Incident, Change, Requests, Catalops, Tasks

- Knowledge on building Catalogs, variable sels, Client scripts, UI Policies, UI Actions, and ACL.

- Debugging skill along with coding skills is very important

You will have deep insights to customer requirements, business needs and we have expectations of the candidate to be a :

- Will adhere to the coding and review practices laid down by the Team

- Equally responsible for the quality and timeliness of the modules you are working on

- Expected To document the pseudo code as applicable w r.T the Templates.

- Display keen interest in the latest technologies and share that knowledge with peers and managers

- Great organization skills To prioritize, follow up, deliver, and communicate status of assigned actions