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54 New Relic One Jobs
People Operations Partner
New Relic One
posted 4hr ago
Job Role Insights
Key skills for the job
Job Description
- Responsible for resolving employee inquiries opening and resolving most tickets within 24hrs.
- Serve as the first point of contact for employees, managers, and other stakeholders on People policies and/or processes using PeopleOps procedures, policies,
- knowledge management system and other reference materials.
- Provides accurate documentation and clear communication in responding to a wide variety of HR practices and processes, such as benefits, hiring processes, and
employment verification, on a timely and accurate basis. - Provide tier 1 support for HR applications, benefits, compensation, staffing, and learning in the region
- Enter and audit employee hires and data changes in Workday Be able to generate and analyze reports from various HR systems Maintain employee files if needed.
This role requires
- 3-5 years of People Operations experience supporting an international Organization.
- Experience working in a shared-service environment Experience with ticketing systems is highly desired
- Proven organizational skills with attention to detail and strong prioritization skills
- Self-motivated to complete various tasks in a timely manner
- Must have outstanding customer service skills
- Must handle sensitive and confidential information with discretion
Bonus points if you have
- SHRM, PHR, or other HR certifications.
- Strong proficiency using G-Suite (including Google Slides, Google Sheets, advanced excel, Word, etc.).
- Experience with ERP and CRM systems (ADP , Workday, Asana, Zendesk , Jira Service Management and ServiceNow).
Employment Type: Full Time, Permanent
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No travel
New Relic One Benefits
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