25 Kaleris Jobs
Customer Support Engineer (CVS)
Kaleris
posted 11hr ago
Flexible timing
Key skills for the job
Job Description:
Supporting our customers in using our software and hardware products in English
Analyzing/identifying customer needs and preparing a solution by cooperating with other departments
Connecting between our customers and our software development group
Managing the case life cycle by using our ticketing tool
Building and updating our knowledge database for our customers in order to raise quality standards and improve our products
Providing 24/7 support for critical issues
Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Employment Type: Full Time, Permanent
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4-8 Yrs
Kolkata, Mumbai, New Delhi +4 more