Servicenow Architect

Title: Servicenow Architect

Location: Hyderabad

Experience: 9 Years 12 years

Please share your updated resume in mohammadsharief.shaik@ncrvoyix.com with the below details.

Total Exp :-

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Expected CTC:-

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At NCR Voyix, we are committed to driving innovation, simplifying customer experiences and ensuring growth for our clients. For nearly 140 years, we have been the global leader in consumer technologies, transforming digital commerce experiences across retail, restaurants, and financial institutions. Our legacy of success and commitment to innovation empowers us to deliver platform-led technology and best-in-class services for our customers. We enable businesses to meet their goals, whether improving efficiency or building differentiated customer experiences.

From cutting-edge software to on-the-ground services, we exist to help businesses of any size turn everyday interactions into meaningful moments. NCR Voyix is headquartered in Atlanta, Georgia with approximately 15,000 employees in 35 countries.

NCR Voyix is hiring a highly technical ServiceNow Architect to help our business implement or enhance existing ServiceNow environments.

Primary Responsibilities:

• Lead ServiceNow roadmap, requirements gathering and design sessions in order to provide ServiceNow solutions for new implementations, enhancements to existing implementations, systems integrations and process automation.
• Mentor and assist hands-on with development activities include creation, configuration and customizations of application fields, form design, business rules, workflows, client scripts, user roles and groups, access controls, and more on the various system applications such as ITSM, ITOM, ITBM, and CSM/TPSM.
• Architect integrations to client IT Operations Management tools using ServiceNow workflows, scripting, and web services/REST APIs as required.
• Play a lead role in workshops to gather business and technical requirements.
• Conduct design and/or technical session for active solutioning internally and/or with external customers as needed
• Utilize expert industry experience and ServiceNow best practices.
• Participate in release planning and implementations.
• Perform code reviews and reviews all prepared all technology related client facing and internal deliverables.
• Contribute to the continuous improvements of our implementation methodology and service offerings based on client experiences.
• Oversee in the design, implementation, and ongoing maintenance and support of the NCR Voyix ServiceNow platform and solution offerings.

Qualifications:

• B.E./B.Tech in Computer Engineering or equivalent experience.
• 6+ years of ServiceNow experience in development, configuration or maintenance.
• 6+ years of scripting experience with JavaScript
• 4+ years experience serving as an Architect role for ServiceNow implementations of ITSM, ITOM or ITBM
• Strong technical understanding of the ServiceNow platform in general and Integration tools
• Experience with Agile delivery methodology.
• Highly organized, first-class communication and presentation skills
• Ability to work in high-profile, deadline-driven customer environment.
• Ability to travel - up to 15%.
• Domain separation experience a plus.
• Experience facilitating ServiceNow upgrade cycle(s).

Preferred Requirements

• ITIL Certified
• ServiceNow CSA
• ServiceNow CAD
• Any additional ServiceNow certifications will be a plus