SRE Production support

Role & responsibilities

JOB DISCRIPTION:

- Must have experience in production support for java-based applications running on PCF, AWS, or any similar cloud platform.
- Responsible for monitoring, resolving production issues and vulnerability management (viz. Patching, CERT renewals, Security etc.).
- Responsible for change/release management, creating deployment strategy for new services and performing code deployments as per release cadence.
- Responsible for incident & problem management, tracking RCA for critical issues and driving them to closure.
- Should have deployment expertise using CI/CD pipelines and configuration management expertise using Chef etc.
- Must have exposure to monitoring tools (like Splunk & Dynatrace.).
- Must have strong SQL knowledge and with exposure working on Oracle or Postgres Database.
- Good to have some knowledge of supporting applications using any messaging platform.
- Fast Troubleshooting skills needed.
- Strong ITSM knowledge is preferred.
- Excellent communication and stakeholder management skills is preferred.
- Should be a fast learner and motivated with the ability to work independently.