Avant Garde - Systems Reliability Engineer - Mainframe (5-7 yrs)

Skills :

- Linux, ITIL / ITSM, Troubleshooting, SQL

- Any monitoring tool (Prefered - Splunk, Dynatrace),

- Mainframe

- Jenkins - Basic / Good to have

- Git/BitBucket - Basic / Good to have

Job Description :

- Plan, manage, and oversee all aspects of a Production Environment

- Define strategies for Application Performance Monitoring, Optimization in Prod environment

- Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.

- Ensures that batch production scheduling and process are accurate and timely.

- Able to create and execute queries to big data platforms and relational data tables to identify process issues or to perform mass updates, preferred.

- Performs ad-hoc requests from users such as data research, file manipulation/transfer, research of process issues, etc.

- Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.

- Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement.

- Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.

- Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.

- Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and DevOps automation and best practices.

- Maintain services once they are live by measuring and monitoring availability, latency and overall system health.

- Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.

- Work with a global team spread across tech hubs in multiple geographies and time zones.

- Ability to share knowledge and explain processes and procedures to others.