Lead/Sr. Lead UI/UX Designer

Role Contour

Designing Features for the BHIM (Bharat Interface for Money) product at NPCI, this role will play a crucial role in the designing.

Role Description:

Sets the journey standards to ensure user-centered design solutions that feature ease of use, employ best-in-class interaction design, and optimize the user experience. They are chief collaborators with the business, technical, and product leaders to understand the vision, objectives, and transformation plans to help identify opportunities for competitive advantage. Designers are hands-on, active problem solvers and the visionary force behind the journey design and strong influencers of the technical solution to achieve an exceptional customer-centered outcome.

Domain experience:

Good designing experience as Designer in the fintech or digital payments apps

Seasoned design expertise with deep insight into newest methods, trends, and design operations

Bachelors or Master’s degree in experience design, graphic design or a related field

Agile & Digital Experience:

Significant experience driving design outcomes in an Agile infrastructure, environments, and deployment strategies

Responsibilities:

• Help teams define and shape the experience strategy, facilitating work sessions with stakeholders and users to define key design goals and requirements.
• Guide on design strategy related to research insights, execution, continuous integration, and automated deployment
• Engaging with delivery of work, where the work occurs to help empower and provide the right tools to deliver sprint goals
• Mentor and coach the design teams, specifically with new ways of working and mapping strategy to execution
• Work with CPO and POs to align the roadmap to vision and continuous insights to ensure voice of the customer is heard
• Synchronizing customer research and map customer journeys for the constituent across teams
• Synthesize customer insights across research by each team at the journey level

Individual Skill:

• Planning & conducting research at various stages of the design process.
• Strong communication skills to articulate design value for stakeholders.
• Creative problem-solving and analytical thinking.
• Proficient in producing high-quality creative solutions
• Ability to direct clear and creative artifacts (e.g., task flows, wireframes, mockups and prototypes to guide consistency across teams)

Mind-set & Behaviour:

• High energy and passionate individual who inspires teammates to reach their maximum potential
• Embraces a culture of trust and complete transparency
• Promotes free thought – is energized by ideas from others in team
• Brave and rebellious, willing to challenge status quo