Head of Department - Investor Services Department and IPF

Experience

17-20 years relevant experience

Job Responsibilities Managing Investor Services Department - Compliance with Regulatory requirements
Proper functioning & coordination of ISCs
Handling default related activity and investor claims related thereto
Managing Investor Protection Fund (Nodal Officer) Compliance with Regulatory requirements
Proper disbursement of funds to the claimants
Committee engagements, IPF Trustee engagements and compliance with the Committee and Trust directives
Ensuring utilisation of IPF within compliance requirements
Smooth coordination with stakeholders for conduct of investor awareness programs, compliance with SEBI directives.
Automation in areas as required
Ensuring timely and accurate Management Information through implementation of
Ensure implementation of risk management framework creation of EWS framework where possible, raising EWS alerts / processing EWS alerts from other MIIs, raising PMLA alerts / STR alerts to Principal Officer based on observed information / suspicions Contribution to Enterprise Risk Management (related to membership dept. activities)- Inform any mishap / incident to concerned Risk Management team officials on real time basis; identification of potential risks, maintenance of updated Risk Register and devising risk-mitigation measures
Reviewing the processes / SOPs / check-lists to ensure they are updated
Implementation of the SEBI Circulars
Ensuring compliance with applicable Regulatory requirements, including those specified in SEBI Act, SEBI (Stock Brokers) Regulations, SEBI (Intermediaries) Regulations, SECC Reg., 2018 and other applicable Acts/Regulations, Circulars, guidelines.
Coordinate and provide relevant information and clarifications to the Auditors and Inspections carried out by the Regulators and information requirements by SEBI, Law Enforcement Agencies or other Govt Bodies.
Identifying potential strengths and weakness of team members and recommending trainings / providing on-the-job trainings
Ensuring quality consciousness in the activities and output of the department
Ensuring quality Cross-functional / cross-departmental information exchange and quality deliberation