Sales Engineer

Role & responsibilities

Sales and Customer Relationship Management:

• Research, Build Database and Connect with New Businesses in the assigned region where the products MSA Instruments deals in can be sold.
• Engage with assigned existing Customers on a regular basis to service / develop past, current and future cases.
• Develop and maintain a healthy and positive relationship with all potential and existing clients.
• Create and maintain a work and visit plans to be able to cover maximum area / customers on a monthly basis.
• Forecast Target Vs. Achievement scenario on a regular frequency as defined by the organization.
• Keep track of the market competition and developments for assessing risks / opportunities for the business.
• Educate existing and potential customers about the products / services dealt in by MSA Instruments through regular Presentations and / or Product Demonstrations
• Work with the Inside Sales Team to prepare and submit Proposals / Quotations / Tenders
• Handle and Provide resolution to Customer Complaints / Issues / Queries.
• Achieve monthly and yearly sales targets.

Technical Experience / Knowledge:

• Develop in-depth knowledge of products that MSA Instruments deals in, e.g., Pressure Transmitters, Temperature Transmitters, Flow meters, Level Transmitters, Valves, Positioners, Gas Detectors etc. .
• Use the above technical knowledge or expertise to understand the products applications that will enable you to recommend / quote the right type of product, based on customers requirement.