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148 Morningstar Jobs
Product Consultant
3-5 years
₹ 4.9 - 8.8L/yr (AmbitionBox estimate)
Mumbai
1 vacancy
Product Consultant
Morningstar
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Works to support the overall goals of the team structure by providing post-sales client support on research products through phone and emails
- Works in line with global client service strategy and independently handles client issues, calls, emails and tasks
- Interacts with Morningstar s data operations group, product managers, sales persons, and internal service consultants to supervise the resolution of client issues in a timely manner
- Demonstrate sense of client ownership and value voice of client
- Builds threshold knowledge of products and clients through the above activities and through other self-study and project work
- Contributes towards improving operational efficiency and promote KPI driven environment
- 3-5 years of professional experience with at least 3 year of client support
- A proven track record of managing clients with contractual timelines and scope
- Good understanding of financial markets and products (especially stocks and mutual funds) with inclination to learning
- Abitlity to be tech savy, with regards to examining basic xml code, postman and APIs
- Excellent written and verbal communication in English
- Excellent skills in Microsoft Excel
- Proven ability to develop effective working relationships with both local and international stakeholders including the capabilities to negotiate, develop rapport and establish trust
- Ease dealing with ambiguity; ability to create focus and keep the team on track
- Educated to degree level, an advanced degree is a plus
- Willing to work 24x7 Shift
Employment Type: Full Time, Permanent
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What people at Morningstar are saying
Rating based on 9 Product Consultant
reviews
Anonymous · BFSI, Investments & Trading
in Mumbai
The overall company is great with policies and benefits
- Company culture - Excellent
The team with product consulting mixes 3 jobs into one role and is severely overworked with no proper sick leaves and sick leaves being considered as unplanned which affect your KPIs if more than 3 in a month. That's just terrible. Work hours and conditions are terrible. Other teams in the company have much better working conditions
- Salary - Bad
Product Consultant salary at Morningstar
What Morningstar employees are saying about work life
Morningstar Benefits
Health Insurance 
Education Assistance 
Work From Home 
Soft Skill Training 
Job Training 
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