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based on 104 Reviews

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28 MoEngage Jobs

Senior Implementation Manager

6-10 years

Bangalore / Bengaluru

1 vacancy

Senior Implementation Manager

MoEngage

posted 16d ago

Job Role Insights

Flexible timing

Job Description

About MoEngage
MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and engage consumers with personalized communication at every touchpoint across their lifecycle.
Fortune 500 brands and Enterprises across 35 countries such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, and Bigbasket use MoEngage to orchestrate their cross-channel campaigns and engage efficiently with their customers sending 50 billion messages to 500 million consumers every month!
Our vision is to build the world s most trusted customer engagement platform for the mobile-first world.
We promise to care about your customers as much as you do. And that justifies our top ratings for service and support in Gartner Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports. We have also been recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic.
About the role:
  • Own and Manage the client integration and onboarding process
  • Guide client tech team through the integration process
  • Plan and consult client marketing team on use cases and solutioning
  • Coordinate between internal cross-functional teams
  • Ensure continuity between Sales and Customer Success
  • Reduce Time to Revenue Recognition and provide customers with a fast and effective on-boarding experience
Key Responsibilities:
  • Project Management skills with an organized approach
  • Documentation of Integration Processes and Best Practices
  • Good technical knowledge to help clients make appropriate customizations
  • Experience and understanding of Rest APIs
  • Experience in working on integrations with Android/iOS/other app platforms
  • Exposure to Mobile App Technologies is a plus
  • Experience in Front End Web Development is a plus
  • Experience in CRM, marketing automation platforms is a plus
  • Experience in JIRA, Zendesk or similar ticketing tools is a plus
  • Exposure to Analytics tools like GA, GTM etc. nice to have
  • Awareness on Information Security concepts and Best Practices
Perks
  • Work at Scale and challenge yourself
  • Work with a smart team which grew up in the Mobile First world
  • Work on an award winning product, tech and scale
  • We have you sorted with our coolest tech and softwares- Gainsight
  • Our learning program - Xcelerator to power your learning goals
  • CSM Leaders like nowhere else and the coolest team you can imagine

Employment Type: Full Time, Permanent

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What people at MoEngage are saying

Senior Implementation Manager salary at MoEngage

reported by 3 employees with 6-10 years exp.
₹22.5 L/yr - ₹25 L/yr
48% more than the average Senior Implementation Manager Salary in India
View more details

What MoEngage employees are saying about work life

based on 104 employees
90%
97%
68%
75%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

MoEngage Benefits

Submitted by Company
HealthCare & Insurance
Stock Options or Equity
Performance Bonus
Maternity & Paternity Leave
Flexible work hours
Unpaid Extended Leave, Sick Leaves, Bereavement Leave +8 more
Submitted by Employees
Work From Home
Health Insurance
Free Food
Team Outings
Soft Skill Training
Cafeteria +6 more
View more benefits

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MoEngage Bangalore / Bengaluru Office Location

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Bengaluru Office
Headquarter
1st Floor, 315 Work Avenue, Salarpuria Tower II, 22, Hosur Road, Chikku Lakshmaiah Layout, Adugodi, Koramangala Bengaluru
560034

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