Product Manager (Payment Card)

General Requirements:

Knowledge: Product management, Wireframing, Roadmap, Understand technical requirement.

Education / Specialization: Bachelors in IT or Computer science. PG in relevant field preferred.

Experience: Minimum 4 to 7 years experience in Fintech/Banks (Knowledge of card services such as prepaid cards, debit and/or credit cards is mandatory)

Role & Responsibilities:

Business Development

• Uncover and understand customer needs and translate them into requirements.
• Ability to work well with internal teams, including developers, engineers, architects, quality assurance, and operations.
• Ensure requirements are fully understood and that implementation plans match expectations.
• Provide internal and customer training on how to use the product.
• Answer incoming questions about the product and its capabilities.
• Assess and address technical risks.
• Serve as a product evangelist and subject matter expert to the technical/developer community.
• Coordinate beta tests.
• Define success criteria for testing and product acceptance.

Client Relationship Building

• Actively follow through on potential customers based on their specific requirements. Possess in-depth product knowledge (and micro information at project level) and communicates the same effectively to prospects.
• In collaboration with internal team, meet with prospects, organize and conduct meetings and strive to establish a strong client relationship with an aim to convert lead into client stage
• Play a key role during various stages of customer engagement till delivery and provide support for query resolution

Industry Awareness

• Keep abreast with relevant competitor details including price movements, key trends and market dynamics
• Network effectively with peer teams and industry contacts to stay updated on key trends, developments, market dynamics and potential business opportunities. Liaison with various departments to get deeper product knowledge
• Coordinate with various departments (Sales, Technology etc.) to ensure exceptional customer service
• Facilitate the creation and maintenance of proper product documentation.
• Managing product team to achieve business goals

System & Process Compliance

• Maintain accurate records for designated accounts and share regular updates with the Team Lead and Segment Head
• Ensure highest standards of compliance to Mobilewares policies, processes and value structure

Level to be determined based on demonstrated expertise, and quality of experience, during the selection process.

About Company:

Website: www.mobilewaretech.com

LinkedIn : Mobileware Technologies