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47 Jana Small Finance Bank Jobs

Product Manager - BC Channel

4-7 years

Bangalore / Bengaluru

1 vacancy

Product Manager - BC Channel

Jana Small Finance Bank

posted 6d ago

Job Role Insights

Fixed timing

Job Description

  • Product Strategy & Development:
    • Develop and implement the product strategy for Group Loans, Agri Loans, and Individual Loans through the Business Correspondent (BC) channel, ensuring alignment with the banks strategic goals.
    • Define the product roadmap for each loan category, prioritizing enhancements and new features to improve the BC channel's effectiveness and reach.
    • Collaborate with the BC network to understand customer needs and pain points, tailoring solutions for each loan category.
  • Business Correspondent Channel Management:
    • Manage the end-to-end lifecycle of products through the BC channel, from design and pilot launch to scale-up and continuous optimization.
    • Define clear business requirements, working closely with IT and operations teams to integrate solutions and drive product performance for all loan types.
    • Work with business correspondents to ensure smooth product delivery, training, and adherence to operational and compliance standards across all loan categories.
  • Process Optimization & Compliance:
    • Ensure that Loans offered through the BC channel are fully compliant with regulatory and internal bank policies.
    • Oversee the implementation of efficient processes and workflows for loan origination, disbursement, repayment, and monitoring for all loan types within the BC channel.
    • Monitor and improve the operational efficiency of the BC channel, identifying bottlenecks and proposing solutions for better service delivery.
  • Stakeholder & Relationship Management:
    • Build and maintain strong relationships with business correspondents, acting as the main point of contact for product-related queries, support, and escalation.
    • Collaborate with internal teams including sales, risk, legal, and IT to ensure smooth and efficient product development, launch, and management for all loan categories.
    • Provide regular updates to senior management on product performance, challenges, and opportunities within the BC channel for Group Loans, Agri Loans, and Individual Loans.
  • Performance Monitoring & Reporting:
    • Define and track key performance metrics (KPIs) to measure the success of Group Loans, Agri Loans, and Individual Loans delivered through the BC channel.
    • Conduct regular reviews of product performance for each loan type, identifying areas for improvement and driving corrective actions as needed.
    • Prepare reports and dashboards on product performance, customer feedback, and market trends for senior management.
  • Market & Industry Awareness:
    • Stay informed about trends in microfinance, agricultural finance, and retail banking, along with regulatory changes and customer needs, to anticipate market shifts and adjust the product strategy accordingly.
    • Regularly assess competitor offerings and industry best practices to ensure the BC channel remains competitive and aligned with evolving customer needs.
  • Product Testing & Launch:
    • Prepare Business Requirement Documents (BRDs) and provide an overview of Global Solution Design (GSDs) for product enhancements and new launches across all loan categories.
    • Lead User Acceptance Testing (UAT) for new product features or enhancements before they are rolled out to the BC channel.
    • Coordinate pilot launches of new products or features and scale up following successful testing and feedback.


Employment Type: Full Time, Permanent

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What people at Jana Small Finance Bank are saying

3.5
 Rating based on 7 Product Manager reviews

Likes

Credit profile work roles are good not sales

Dislikes

Very hostile work environment mostly employees leave in first month only

  • Salary - Bad
  • +5 more
Read 7 Product Manager reviews

Product Manager salary at Jana Small Finance Bank

reported by 23 employees with 1-5 years exp.
₹7 L/yr - ₹19 L/yr
36% less than the average Product Manager Salary in India
View more details

What Jana Small Finance Bank employees are saying about work life

based on 6k employees
59%
77%
59%
98%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Jana Small Finance Bank Benefits

Health Insurance
Job Training
Soft Skill Training
Team Outings
Education Assistance
Free Transport +6 more
View more benefits

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Jana Small Finance Bank Bangalore / Bengaluru Office Locations

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Bengaluru Office
Headquarter
Janalakshmi Financial Service Head Office, Rajashree Saroja Plaza, No 34/1, Andree Road, Shanthinagar Bengaluru
Karnataka 560027
Bangalore Office
Janalakshmi Financial Services Ltd., No. 2, 1st Floor, Shree Narayana Complex, Near last bus stop, Kaval Byrasandra, R T Nagar, Bangalore
560032

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