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MIST IT Services

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3.6

based on 17 Reviews

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7 MIST IT Services Jobs

Call Quality Analyst

Mist It Services

 · 

3.6

 based on 17 Reviews

1-6 years

₹ 2.5 - 4L/yr

Gurgaon / Gurugram

1 vacancy

Call Quality Analyst

MIST IT Services

posted 6d ago

Job Role Insights

Fixed timing

Key skills for the job

Feedback Call Audit Call Monitoring Quality Analysis Call Quality

Job Description

Monitor and evaluate calls to ensure high-quality service, compliance with company standards, and continuous improvement. Provide feedback and training to agents. Excellent communication skills required.°°

Employment Type: Full Time, Permanent

Read full job description

Prepare for Call Quality Analyst roles with real interview advice

What people at MIST IT Services are saying

What MIST IT Services employees are saying about work life

based on 17 employees
64%
64%
50%
100%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

MIST IT Services Benefits

Work From Home
Cafeteria
Team Outings
Free Transport
Education Assistance
Soft Skill Training +6 more
View more benefits

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